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# Solutions Engineer

- **Company:** Wintermeyer Ventures
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Salary:** $150,000.0 - $200,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Customer Data Management, Data Migration, Server Administration, Codebase, Api Management
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/solutions-engineer-san-francisco-ca--33c7932e-55e0-4ac9-a123-8aa07ee49dfa

## About the Role

Problem Solving Skills, Software Administration, Technical Support, Product Support, Customer Support/Service, Application Programming Interface (API), Customer/Client Research, Identify Issues, Customer Escalations, Onboarding, * Three to seven years of experience in a post-sales Solutions Engineer or similar technical customer-facing role at a B2B SaaS company.

 * Experience owning implementation, troubleshooting, and escalations in a startup or similarly fast-moving environment; primarily pre-sales experience is not a fit.
 * Hands-on familiarity with APIs, integration patterns, and working with customer data.
 * Strong technical foundations, such as a technical degree or equivalent experience, and comfort navigating codebases and working with engineering teams.
 * Ability to explain technical concepts clearly to non-technical stakeholders and take ownership of customer issues.
 * Experience supporting complex, multi-product platforms or housing-related software is valuable.
 * Willingness to travel up to 20% for customer engagements as needed.

## Description

Join the post-implementation customer team as a technical expert supporting housing software products. You will connect customers and customer success teams with engineering, helping resolve complex issues and improve the product experience., * Serve as the technical point of contact for a housing product area, supporting customers and customer success teams after implementation.

 * Investigate customer data and API integrations to diagnose issues, identify patterns, and verify that systems are working correctly.
 * Triage technical escalations, resolve customer issues independently where possible, and coordinate code-level fixes with engineering.
 * Support onboarding and data migration for new platform rollouts.
 * Partner with engineering, product, and customer success to share customer insights and inform product improvements.