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# Sr. Systems Engineer, ProAV - North Central

- **Company:** NETGEAR
- **Location:** Elk Grove Village, IL, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Internet Group Management Protocols, Internet Protocol, Log Analysis, Multicasting, Network Installation Services, Routing, Network Administration, Curam Configuration Tools, Computer Networking Systems, Integration Frameworks, Cts+
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/sr-systems-engineer-proav-north-central-elk-grove-village-il--eb44924a-d044-4a16-9cef-fc2258833a0a

## About the Role

* Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles
 * Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and switch profile development
 * Strong understanding of routing and switching fundamentals
 * Hands-on deployment experience with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks
 * Field experience troubleshooting complex AV-over-IP systems
 * Independent lab development and advanced technical self-study, * Bachelor's degree preferred but not required
 * Industry certifications such as CCNA, CWNA, AVIXA CTS, Dante, or AVB are beneficial but not required
 * Experience working in a Solutions Architect or Systems Engineering capacity preferred

Travel Requirements

 * Must be willing to travel up to 60% within the North Central U.S. region

## Description

This position requires a candidate based in Ohio, Michigan, or the Chicago area, supporting NETGEAR's ProAV customers across the North Central United States., The Sr. Systems Engineer, ProAV serves as a technical expert supporting NETGEAR's ProAV solutions across the North Central U.S. This role combines customer onboarding, field engineering, pre-sales support, and industry engagement. The ideal candidate brings deep expertise in AV-over-IP networking, strong troubleshooting capabilities, and the ability to deliver high-impact technical training and solution design., Customer Onboarding & Technical Training

 * Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations
 * Collaborate with the North Central Sales Territory Manager to ensure successful deployments
 * Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, and API integration and video configuration
 * Develop customized training materials, system designs, and internal/external knowledge base documentation
 * Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments

Professional Services & Field Engineering

 * Provide advanced on-site troubleshooting for high-profile customers experiencing complex timing, multicast, or interoperability issues
 * Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics
 * Support commissioning of AV-over-IP systems to ensure stable production performance
 * Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking

Pre-Sales Engineering & Business Expansion

 * Support Sales, Business Development, and Channel teams with technical scoping and solution design
 * Conduct on-site and virtual product demonstrations
 * Assist in Bill of Materials (BOM) creation and system architecture design
 * Provide competitive analysis and technical positioning
 * Contribute technical expertise to expand NETGEAR's ProAV presence in the U.S. market

Internal Tools & Documentation Development

 * Develop and maintain internal scripts, configuration tools, and deployment utilities
 * Create automation tools to reduce troubleshooting time, including log analysis, profile validation, and configuration parsing
 * Author best practice guides, training materials, and knowledge base documentation

Industry Representation & Events

 * Represent NETGEAR at U.S. industry conferences and partner events
 * Deliver technical workshops and presentations
 * Provide advanced AV-over-IP education and roadmap overviews
 * Support event-based network deployments and multi-vendor interoperability demonstrations