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# Application Support Assistant

- **Company:** NHS Grampian
- **Location:** Aberdeen, UK
- **Salary:** £31,537.0 - £34,303.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Office
- **Published:** November 3, 2026
- **Apply:** https://apply.jobs.scot.nhs.uk/DecideInternalExternal/DecideInternalExternal?JobId=270594

## About the Role

We are seeking an enthusiastic and motivated individual to join our IT Applications Support Team. Working as part of a small team you will be providing some first line support for the Trakcare (PMS) system which is used across a large number of multi-disciplinary users as well as some admin support for the team.

Good communication skills and an ability to work under pressure and as part of a team are essential. We provide support for over 12,000 Trakcare users with day to day system problems in all areas of NHS Grampian, NHS Orkney & NHS Shetland.

Candidates should be qualified to a minimum of Higher level in relevant IT or Admin subjects and experience of using Microsoft Office products to an advanced level. A working knowledge of Clinical systems used within the NHS would be advantageous.

## Description

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at gram.recruitment@nhs.scot.

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.