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# Junior IT Support Technician

- **Company:** Yesterday By For Recruitment
- **Location:** London, United Kingdom
- **Experience:** Starter
- **Salary:** £20,000 - £32,000
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Dynamic Host Configuration Protocol, Microsoft Office, Interactive Whiteboards
- **Published:** November 3, 2026
- **Apply:** https://www.reed.co.uk/jobs/junior-it-support-technician/57516402

## About the Role

Initiative, IT Support, Educated to GCSE Level

 - (D) CompTIA or similar ICT qualification

 - Good literacy and numeracy (GCSE Maths and English)

 - Supporting users in the use of ICT

 - Working within an educational environment

KNOWLEDGE, SKILLS AND ABILITIES

 - Excellent knowledge of Microsoft Windows & Office

 - Basic knowledge of interactive whiteboards

-Knowledge of cloud working operating systems

 - LAN and DHCP knowledge

 - Ability to communicate effectively with staff and pupils

 - Effectively provide support to users with varying levels of ICT literacy

OTHER REQUIREMENTS

 - Enthusiasm, energy and commitment

 - A good punctuality and attendance record

 - Full DBS Disclosure required
Skills

 * Customer Service & Communication
 * Help Desk Roles
 * Initiative
 * IT Support
 * Positive Attitude
 * Troubleshooting

## Description

Ensure that desktops and laptops are installed with the required software and kept up to date with the latest security fixes.

 - Assist in the setting up of ICT equipment for events as and when requested.

3) RECORD KEEPING

 - Assisting the Manager with the control of computer consumables and stock maintenance within the framework of IT Consumables budget.

 - Keep up to date IT records and asset management as required.

4) GENERAL DUTIES AND ACCOUNTABILITIES

 - Maintain and extend personal expertise in specific areas of ICT to provide appropriate advice and support.

 - Undertake such other duties as reasonably correspond to the general character of the post and commensurate with its level of responsibility.