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# Solution Sales Executive, Service Collection (ITSM/ESM/CX)

- **Company:** Atlassians
- **Location:** Paris, France (Remote available)
- **Experience:** Expert
- **Contract:** Internship / Graduate position
- **Skills:** Artificial Intelligence, Data Centers, Atlassian Tools
- **Published:** November 3, 2026
- **Apply:** https://www.themuse.com/jobs/atlassian/senior-solution-sales-executive-service-collection-itsmesmcx-france

## About the Role

* Demonstrated quota-carrying enterprise sales experience in a closing role, with a focus on Service Management or related solution selling.
 * Proven track record of meeting or exceeding quota across, multi-stakeholder deal cycles.
 * Southern EMEA market experience
 * Senior relationship builder comfortable engaging IT leaders and senior stakeholders in large enterprise accounts.
 * Exceptional communicator across executive presentations, proposals, and negotiations.
 * Collaborative by nature thrives working with extended sales, account and product teams.
 * MEDDPICC familiarity or equivalent enterprise sales methodology.
 * Fluency in English and French is required.

## Description

You'll drive adoption of our Service Collection across accounts across the French speaking region - working closely with Account Executives, Solution Engineers, Partner Teams, Product and more, to deliver exceptional customer outcomes. This is a solution-focused role with a strong emphasis on net-new business, cloud migration and expansion., Be the ITSM/ESM Expert: You're the Subject Matter Expert and primary advocate for our Service Management capabilities across the French speaking region - helping define how Atlassian wins in AI-powered service management across markets with different maturity levels.

The "Best of Both Worlds": The stability and brand equity of Atlassian, with the speed and focus of a specialised, high-growth unit.

Strategic Deal Architecture: Partner with Account Executives to architect complex service transformations, migrations and competitive displacements.

What You'll Do

 * Drive ITSM/ESM sales growth across the French speaking markets
 * Build and develop relationships with Senior Leaders across IT and Business Teams across enterprise accounts.
 * Lead end-to-end sales cycles across new lands, cloud migrations and expansions, managing complex, multi-stakeholder deals.
 * Identify and progress displacement opportunities where Atlassian can deliver a stronger service-management business case.
 * Partner with Account Executives and Solution Engineers to tailor the Service Collection story, from Data Center-heavy migration accounts to cloud-forward AI and ESM expansion opportunities.
 * Use customer and partner signals to provide feedback to Product, Marketing, Engineering and regional GTM teams on the French market requirements
 * Forecast accurately and maintain clear deal visibility