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# Product Owner

- **Company:** Workspend Inc.
- **Location:** Cleveland, OH, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Scrum Methodology, Release Management
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/f20b475c-c6d0-4537-96f3-5828388af787/product-owner

## About the Role

* 5 7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements.
 * Demonstrated ability to write high-quality user stories, acceptance criteria, and process flows.
 * Strong understanding of Agile frameworks (Scrum, SAFe, Kanban).
 * Strong communication skills able to translate between business and technology.
 * Experience partnering with cross-functional teams and vendors.
 * Product Owner certification (CSPO, PSPO, PMPO, or equivalent).

Preferred

 * Experience supporting system migration, fintech, banking, payments, or data-heavy application work.
 * Experience with Lockbox, Remote Capture, or payments transmission systems.
 * Experience working with offshore teams.

## Description

Job Description We are seeking a highly skilled Product Owner to lead product vision, backlog management, and requirements for Merchant Services and Commercial Payments . The ideal candidate combines business acumen, requirements expertise, excellent communication, and hands-on Agile delivery experience. This role requires someone who can own, prioritize, and drive the work end-to-end, ensuring the squad has clear user stories, acceptance criteria, alignment with stakeholders and coordinate downstream application efforts. Key Responsibilities Backlog & Requirements Leadership

 * Own the product backlog for Transmission Utility; ensure epics, features, and PBIs are clearly written, prioritized, and aligned with business goals.
 * Write high-quality user stories with acceptance criteria that meet Definition of Ready (DOR).
 * Break down complex business and technical needs into actionable requirements.
 * Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders.
 * Partner with BA, Tech Leads, and architects to define requirements for integrations with Deluxe, and other internal systems.

Partner & Stakeholder Alignment

 * Work closely with the Line of Business, dev teams, and vendors to ensure requirements accurately reflect needs and constraints.
 * Translate business needs into clear deliverables for the engineering squad.
 * Provide updates, demos, and insights to executives and cross-functional stakeholders.

Agile Delivery & Process Discipline

 * Serve as the primary liaison for the squad, ensuring delivery teams have clarity each sprint.
 * Ensure adherence to Agile and release processes, including intake, refinement, sprint planning, and definition of done.
 * Quickly identify risks or blockers, escalating appropriately.
 * Work in alignment with Release Management to support deployments, warranty windows, and production readiness.

Quality, Controls, and Continuous Improvement

 * Ensure user stories and requirements support accurate QA test cases and traceability.
 * Monitor delivery metrics and collaborate with engineering to improve throughput.
 * Promote strong controls around requirements, release protocols, and governance.