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# SAP SD/LE AMS Consultant

- **Company:** STAFFINGINE LLC (Not LLC)
- **Location:** Avon Lake, OH, United States
- **Contract:** Permanent contract
- **Skills:** Advanced Business Application Programming (ABAP), Customer Data Management, Data Governance, Electronic Data Interchange (EDI), Middleware, Monitoring of Systems, IDoc, SAP FI/CO, SAP Materials Management, SAP Sales and Distribution, Systems Integration, SAP Application Management Services, Integration Tests, SAP S/4HANA, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/5fb20b36-c405-4b77-950a-8421c7ad249a/sap-sdle-ams-consultant

## About the Role

* Strong hands-on expertise in SAP SD and LE (ECC)
 * Deep understanding of Order-to-Cash and Logistics Execution processes
 * Experience in AMS delivery models and ITIL-based support
 * Knowledge of integrations, IDocs, EDI, and cross-module flows
 * Excellent communication skills with the ability to work onsite with client stakeholders

Skills

Mandatory Skills : SAP SD ECC
Good to Have Skills : SAP SD S/4HANA

## Description

* Lead end-to-end SAP SD/LE (ECC) module activities including configuration, production support, and functional enhancements.
 * Own and manage Order-to-Cash processes including sales order processing, pricing, shipping (LE), billing, returns, and customer master data management.
 * Oversee and manage integration points with SAP MM, FI/CO, WM, and PP modules.
 * Ensure adherence to audit, compliance, data governance, and data consistency standards.
 * Collaborate closely with cross-functional teams including ABAP, Basis, middleware teams, and business stakeholders to deliver robust solutions.
 * Monitor and support batch jobs, IDoc processing, output determination, EDI, and interface integrations.
 * Prepare functional specifications, validate technical designs, and coordinate custom developments with technical teams.
 * Support UAT, integration testing, cutover activities, system deployments, and upgrades.
 * Maintain and update documentation including configuration documents, SOPs, KT materials, and run books.
 * Use ITSM tools such as ServiceNow or Remedy for incident, problem, and change management activities.
 * Drive continuous improvement initiatives, identify recurring issues, and recommend preventive and optimisation solutions.

Roles & Responsibilities

 * Provide L1 to L3 application support for SAP SD/LE (ECC), ensuring issues are resolved within defined SLA timelines.
 * Execute functional configuration changes, minor enhancements, and change requests aligned with business needs.
 * Guide and support end users on SAP SD/LE transactions, processes, and functional queries; conduct user training as required.
 * Categorise, prioritise, and manage incidents and service requests; escalate unresolved issues and provide clear status communication to stakeholders.
 * Lead AMS delivery and support multi-client environments while ensuring high levels of customer satisfaction.
 * Act as a bridge between business users, support teams, and technical teams to analyse and resolve complex functional issues.
 * Monitor system performance, perform root cause analysis, and implement preventive measures for recurring incidents.
 * Mentor junior consultants and independently manage multiple priorities in a fast-paced support environment.
 * Maintain strong stakeholder management, communication, and leadership throughout the AMS lifecycle.
 * Ensure adherence to ITIL processes, AMS governance frameworks, and organisational best practices.