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# POS Hardware and Network Support Technician

- **Company:** CYNET SYSTEMS INC.
- **Location:** Burbank, CA, United States
- **Salary:** $93,600.0 - $104,000.0
- **Contract:** Permanent contract
- **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Dynamics, Networking Basics, Software Systems, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Connectivity Problems, Peripherals, Network Support
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/cce69581-43a5-4261-84b8-b463800e9c54/pos-hardware-and-network-support-technician

## About the Role

* 1+ years of hands-on experience supporting POS registers, printers, monitors, EMV payment devices, and related peripherals.
 * Strong understanding of networking fundamentals including TCP/IP, DHCP, DNS, VLANs, wired and wireless connectivity.
 * Customer-centric mindset with excellent communication and relationship-building skills.
 * Ability to perform under pressure, support off-hours operations, prioritize competing tasks, and collaborate effectively within a team environment., * Strong problem-solving, organizational, and troubleshooting skills.
 * Strong customer service experience.
 * Ability to work independently with minimal supervision.
 * Flexible and available to support after-hours, weekends, and critical business events when necessary.

Qualification And Education:

 * CompTIA A+, Network+, or similar certifications.

## Description

* Install, configure, maintain, and support POS hardware and software systems.
 * Troubleshoot and repair POS registers and terminals, receipt and label printers, monitors and customer-facing displays, EMV/chip and contactless payment devices, and cash drawers and peripheral equipment.
 * Diagnose and resolve network connectivity issues involving POS environments, including LAN, WAN, Wi-Fi, TCP/IP, DNS, and DHCP.
 * Support and maintain Microsoft Dynamics 365 and/or Square POS environments.
 * Perform hardware upgrades, replacements, and preventive maintenance.
 * Document incidents, solutions, and system changes accurately.
 * Collaborate with business users, vendors, and internal support teams to resolve technical issues.
 * Maintain a high level of responsiveness and professionalism when supporting critical business operations.
 * Participate in off-hours support, maintenance windows, and on-call rotations as required.

Nice to Have:

 * Experience supporting Microsoft Dynamics 365 Commerce, Dynamics 365 Retail, and/or Square POS solutions.