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# Desktop Support

- **Company:** System One
- **Location:** Pensacola, FL, United States
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, IBM Notes, Image Management, Issue Tracking Systems, Microsoft Office, Software Engineering, Computer Equipment, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.juju.com/job/16_4d4d9b004

## About the Role

* Excellent interpersonal and customer service skills
 * Patience and a strong team-first attitude
 * Ability to work effectively in a fast-paced environment
 * Experience troubleshooting with ServiceNow or similar ticketing systems
 * Windows 10 experience
 * Knowledge of Microsoft Active Directory
 * Experience with desktop imaging tools (MDT, LTI, ZTI)
 * Proficiency in Microsoft Office/365 and Outlook
 * Experience supporting IBM Lotus Notes and printer support (HP, Canon, Toshiba)
 * Must be eligible to work in the US without sponsorship

## Description

Job Title: Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work Model: Onsite - onsite, * Provide technical support for desktop hardware and software issues in a fast-paced environment

 * Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues
 * Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook
 * Manage Active Directory accounts and permissions
 * Perform desktop imaging using MDT, LTI, ZTI procedures
 * Assist with printer support for HP, Canon, Toshiba models
 * Deliver excellent interpersonal and customer service to end-users
 * Maintain patience and a strong team-first mindset in a dynamic environment