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# ServiceNow Software Engineer III(onsite, only W2)

- **Company:** CBTS Technology Solutions LLC
- **Location:** Cincinnati, OH, United States
- **Experience:** Experienced
- **Salary:** $114,400 - $124,800
- **Contract:** Temporary contract
- **Skills:** Computer-Aided Design, Data Warehousing, Knowledge Management, SAP (Applications), Systems Integration, Client Side Scripting, Snowflake, Enterprise Integration, Restful APIs, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.juju.com/job/2_167783740

## About the Role

* 5+ years of ServiceNow platform experience.
 * 3+ years of hands-on ServiceNow CSM implementation experience.
 * Experience implementing customer service portals.
 * Experience configuring email-to-case processes.
 * Experience integrating CRM and customer data sources with ServiceNow.
 * Experience supporting large customer service or operations teams.

Must Have - Certifications:

 * ServiceNow CIS - ITSM
 * ServiceNow CAD
 * ServiceNow CIS - CSM

Technical Skills

Strong experience with:

 * ServiceNow CSM
 * Service Portal
 * Customer Service Workspace
 * Flow Designer
 * Integration Hub
 * REST APIs
 * Business Rules
 * Script Includes
 * Client Scripts
 * UI xrbllit Policies
 * SLA Management
 * Knowledge Management
 * Case Management
 * Email Inbound Actions
 * Notification Framework

Integration Skills

Experience integrating with:

 * Fiserv
 * SAP
 * Custom CRM platforms
 * Data warehouses (Snowflake preferred)