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# CLIENT SERVICES ANALYST, FCH - IT SERVICE DESK

- **Company:** FROEDTERT HEALTH, INC.
- **Location:** Menomonee Falls, WI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Client Access Licensing, Information Systems, Microsoft Office, Information Technology
- **Published:** November 3, 2026
- **Apply:** https://www.disabledperson.com/jobs/76342705-client-services-analyst-fch-it-service-desk

## About the Role

EXPERIENCE DESCRIPTION: Three or more years of relevant Help Desk and customer service experience is required. Experience in hospital or healthcare setting is preferred. EXPERIENCE PREFERRED: Experience in hospital or healthcare setting is preferred. EDUCATION DESCRIPTION: Knowledge of computer/network principles at a level normally acquired through completion of a Associate degree in a relevant technology field or acquired through a combination of education and experience is required. EDUCATION PREFERRED: TRAINING DESCRIPTION: TRAINING PREFERRED: SPECIAL SKILLS DESCRIPTION: Broad knowledge of IT services, applications and infrastructure Working knowledge with computer skills utilizing and supporting Microsoft Office and Windows operating systems Professional interpersonal skills in communicating with all levels of hospital personnel, vendors and IT staff Strong analytical, documentation and problem solving skills Ability to manage multiple tasks SPECIAL SKILLS PREFERRED: LICENSURE

## Description

This position is responsible for helping end-users who are having any computer related hardware or software problem for Froedtert & Community Health's Information Systems. Problems may be related to personal computing hardware, MS Windows desktop operating systems, MS Office products, miscellaneous client access software and a variety of other software programs. This position may also have responsibility for responding to questions regarding the functionality, performance and availability of business applications running on the hospitals' network.