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# ICT Servicedesk medewerker

- **Company:** HappyCustomers
- **Location:** Apeldoorn, Netherlands
- **Salary:** €2,800.0 - €3,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft InTune, Information Technology
- **Published:** May 13, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=a3dc894236f1ee6d

## About the Role

We zoeken geen 'ticket-afvinker', maar iemand die het leuk vindt om collega's écht verder te helpen. Je hoeft niet alles te weten, maar je moet wel willen leren, je verantwoordelijkheid nemen en het verschil willen maken. In deze functie draait het om houding, gedrag en potentie.

" Met plezier mensen helpt en snapt dat goede ICT-support vooral mensenwerk is.
" Vlot communiceert, zowel met digibeten als techneuten.
" Energie krijgt van dingen oplossen én verbeteren.
" Zelf initiatief neemt, kansen ziet en niet wacht tot iemand anders het doet.
" Stressbestendig is, ook als het even stormt qua meldingen.
" Collega's ontzorgt, in plaats van hen alleen door te verwijzen.
" Anderen makkelijk meekrijgt en zichtbaar plezier hebt in je werk.

Aantoonbare ervaring op een ICT-servicedesk of in een vergelijkbare rol.
Kennis van Microsoft 365, Windows 11, werkplekken, randapparatuur.
Bekend met Intune beheer, printers en device beheer.
Ervaring met het installeren en beheren van laptops en randapparatuur.



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