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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator Intermediate/It Administrator II - **Company:** Ideal Innovations - **Location:** Clarksburg, WV, United States - **Experience:** Experienced - **Contract:** Contract - **Skills:** Active Directory, Business Software, Collaborative Software, CompTIA Security+, Cyber Security, VMware ESX Servers, Web Browsers, Issue Tracking Systems, Information Sciences, Microsoft Office, System Center Configuration Manager, Windows Servers, Windows PowerShell, Comptia Server+, Computer Equipment, Information Technology, 3-tier Architectures, Nutanix, Network Server, User Accounts - **Published:** November 3, 2026 - **Apply:** https://www.careerbuilder.com/job-details/system-administrator-intermediate-it-administrator-ii-clarksburg-wv--57f7a0a1-9c87-4d93-a467-c359f1ea9a4b ## About the Role Systems Administration/Management, Environmental Impact, Customer Support/Service, Microsoft Windows Server, VMWare ESX/ESXi, Systems Maintenance, Documentation, Desktop Administration, Establish Priorities, Problem Solving Skills, Education: Bachelor' s Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience. (Desired not required) Education Substitution: Two (2) years' experience may be substituted for an associate's degree. Experience: Four (4) Years. * Must be a US Citizen. * Must be able to obtain and maintain an active DoD Secret Clearance. * Must have at least four (4) years of relevant experience working in an IT or Service Desk environment. * Must meet DoDM 8140.03 (formerly DoD 8570 IAT-II) compliance (e.g., CompTIA Security+ or CompTIA Server+). * Experience providing IT support services and troubleshooting across mixed environments, servers, mobile devices, A/V equipment, and Active Directory. * Extensive working knowledge of Operating System delivery methods (Microsoft Endpoint Configuration Manager (MECM), etc.) and troubleshooting command specific applications. * Ability to work in a fast-paced and constantly evolving environment. Certifications IAT Level II. (Security+ CE) * Security clearance/IT access requirement- Secret/IT level- II. * Investigation requirement- Tier 3 (T3) (equivalent or higher). * Computing Environment (CE) Certifications to be determined by government upon final job assignment. * Proficiency with Microsoft Office products. * Experience creating and modifying documentation for technical processes and procedures. * Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail. * Strong written and verbal communication skills. * Excellent analytical, quantitative, and organizational skills. * Good interpersonal skills and communication with all levels of management. Desired Qualifications: * Microsoft Certified Modern Desktop Administrator Associate, or equivalent. Physical Requirements: Ability to lift and move desktop equipment. ## Description Highlights: * Our Team is very motivated for the success of the mission, also the contract is very flexible with hours. * The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter. * You'll have the opportunity to review the different technologies and understand our environment and the impact across the globe. * Customer support is a huge factor for our Client and to understand the requests from around the world. * You'll become well-versed in Windows Servers, Nutanix, ESXI, along with other technologies. Typical Day: Desktop support administrator is highly dynamic and centers around solving technical issues for end-users. A significant portion of the day is spent handling and prioritizing support requests, with the remaining time dedicated to projects, system maintenance, and documentation.. Tasks: * Install, configure, and upgrade desktop hardware, operating systems, and software. * Diagnose and resolve end-user issues (software errors, hardware failures, network problems). * Troubleshoot printing issues (drivers, queues, printer connectivity). * Reset or unlock user accounts and passwords. * Set up new desktops, laptops, monitors, docking stations, and peripherals. * Ensure systems have updated antivirus/antimalware protection. * Apply patches and updates to operating systems and applications. * Install, configure, and troubleshoot standard business applications (Office, browsers, collaboration tools). * Push software updates via MECM, PowerShell or other management tools. * License tracking and compliance. * Respond to tickets, phone calls, chat requests, and walk-ups. * Escalate complex issues to higher-level support or specialized teams. * Document troubleshooting steps and resolutions in the ticketing system.