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# Genesys Architect - REMOTE

- **Company:** PTP
- **Location:** Sacramento, CA, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** ASP.NET, Java (Programming Language), .NET Framework, ADO.NET, C Sharp (Programming Language), Computer Telephony Integration, Enterprise JavaBeans, Java Platform Enterprise Edition (J2EE), JAD, Java Servlet, JavaServer Faces, Javaserver Pages, Routing, Systems Integration, Genesys
- **Published:** November 3, 2026
- **Apply:** https://www.careerbuilder.com/job-details/genesys-architect-remote-sacramento-ca--b50ffdf9-fe45-4a3f-8341-9120b96525c3

## About the Role

Genesys Solutions, Genesys Solutions, System Integration (SI), Customer Experience, Java Decompiler (JAD), CTI Software, Team Lead/Manager, Time Management, Technical Presentation, Sales, In addition to excellent communication and client interaction skills, you should have at least 8 years of experience with:

 * Genesys Routing solutions
 * Genesys Reporting
 * Genesys Voice Portal
 * Genesys SIP Server
 * Genesys eServices

Desired Experience

 * Genesys iWD
 * Genesys Workforce Management
 * Genesys Desktop (iWS, WDE and WWE)
 * Genesys Interaction Recording
 * Genesys Rules System
 * PBX to Genesys SIP Migration
 * J2EE (Java, Servlets, JSP, EJB, JSF)
 * .NET (C#, ASP.NET, ADO.NET)

## Description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do., * Facilitate JAD sessions with customers

 * Define and document detailed business and technical requirements
 * Design and architect CTI based solutions to meet requirements
 * Lead a team of engineers in implementation activities
 * Expert hands-on experience with Genesys installation, configuration and development
 * Work closely with Project Managers to ensure on-time, quality delivery
 * Assist sales team with customer meetings and technical presentations
 * Mentor other technical team members