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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst - **Company:** City of Bridgeport - **Location:** Bridgeport, WV, United States - **Experience:** Experienced - **Salary:** $62,196.0 - $72,208.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Software Applications, Spreadsheets, Cyber Security, Information Systems, Data Security, Network Troubleshooting, Software Systems, Enterprise Data Management, Enterprise Software Applications, Computer Equipment, Information Technology, Tools for Reporting, Hardware Infrastructure - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=eba7aa7073168dfd ## About the Role Do you have experience in Vendor relationship building?, Do you have a Associate's degree?, The ideal candidate will possess strong technical expertise, excellent problem-solving abilities, and outstanding customer service skills. This role serves as a key point of contact for IT-related issues and works collaboratively with employees, department leaders, vendors, and service providers to deliver technology solutions that support City operations., * Associate's degree in Computer Science, Information Systems, or a related field. * Experience supporting computer systems, networks, and business technology solutions. * Strong troubleshooting and technical support skills. * Ability to communicate technical information clearly to non-technical users., * Bachelor's degree in Computer Science, Information Systems, or a related field. * Two (2) years of relevant professional experience and/or technical training. * Experience working with network, server, and enterprise technology environments. Knowledge, Skills & Abilities Knowledge * Computer, network, phone, and server hardware support. * Software applications and information systems infrastructure. * IT industry best practices. * Data security, confidentiality, and compliance requirements. Skills * System implementation, administration, security, and maintenance. * Critical thinking and problem-solving. * Effective communication and customer service. Abilities * Build positive working relationships with diverse groups. * Communicate effectively in writing and verbally. * Follow and provide technical instructions. * Analyze data using spreadsheets and reporting tools. * Manage multiple priorities in a fast-paced environment. * Design and implement information systems and automated processes. * Work collaboratively across departments and teams. Physical Requirements * Work is performed in both office and field environments. * Requires the ability to sit, stand, walk, talk, hear, and operate computer equipment. * Must be able to occasionally lift equipment and perform physical activities related to technology installations and support. * Specific vision abilities include close vision, depth perception, and the ability to adjust focus. ## Description * Manage and support the City's IT infrastructure, systems, and operations. * Develop and implement processes and procedures that improve IT efficiency and performance. * Establish and maintain business continuity and disaster recovery protocols. * Analyze infrastructure and system performance to identify improvements and future needs. * Oversee the security of systems, networks, and enterprise data. * Coordinate IT security audits and investigations. * Manage relationships with external IT vendors and service providers. * Maintain backup and recovery systems. * Install, configure, and support hardware and software solutions. * Troubleshoot and resolve hardware, software, and network issues. * Install and maintain antivirus and endpoint security solutions. * Evaluate and test new technologies, hardware, and software. * Serve as the primary point of contact for employee IT support requests. * Maintain accurate technical documentation. * Collaborate with departments throughout the organization to understand and address technology needs. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)