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# IT Field Service Technician

- **Company:** Hemmersbach Nordamerika
- **Location:** Duluth, MN, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Hard Disk Drives, Microsoft Office, ServiceNow IT Service Management, Computer Equipment, Laptops, Hardware Infrastructure
- **Published:** June 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7e465e1752343b5a

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Driving?, * 2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc.…).

 * Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
 * Valid driver's license, with reliable vehicle with acceptable insurance.
 * Excellent time management skill
 * Technical certifications such as A+ or Network+ are preferred.
 * Willingness to be in an On Call rotation with other team members, including working after hours and weekends

## Description

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

 * Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
 * Performing equipment installations, upgrades, and repairs for clients' desktops


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