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# IT Trainer/Content Developer

- **Company:** CYNET SYSTEMS INC.
- **Location:** Atlanta, GA, United States (Remote available)
- **Salary:** $52,208.0 - $62,608.0
- **Contract:** Permanent contract
- **Skills:** Adobe Captivate, Software Applications, Camtasia Studio, Learning Management Systems, Desktop Computing, Mobile Application Software, Microsoft Office, Oracle (Applications), Microsoft PowerPoint, Office365, Information Technology, Workday, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/0bd01733-59e6-461c-9ee1-26fa7d6ed7d9/it-trainercontent-developer

## About the Role

* BA/BS in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience.
 * 4+ years of work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support.
 * 5+ years of experience with Microsoft Office and Office 365 applications.
 * 1+ years of experience and flexibility to travel within the Client to provide scheduled in-person training classes.
 * Strong verbal and written communication skills, presentation, and teaching skills.
 * Ability to maintain a personal credit card for authorized travel expenses.
 * Possession of a valid driver license and ability to operate a vehicle for travel.
 * Ability to provide a suitable internet connection and environment when teleworking., * 4+ years of work experience in developing role-based end user training content for IT applications/systems.
 * 2+ years of experience in instructional design, visual design, storyboarding, and script writing.
 * 2+ years of experience with Adobe Captivate.
 * 2+ years of experience with TechSmith Camtasia.
 * 2+ years of experience with Articulate 360/Storyline.
 * 1+ years of experience with Microsoft Teams.
 * 1+ years of work experience with maintaining training records within an LMS.
 * Experience with Oracle LMS, Cornerstone LMS, or Workday.
 * Familiarity with ServiceNow.
 * Experience using Scribe for content development.

Skills:

 * Microsoft Office 365.
 * IT Technical Training.
 * Instructioned Design.
 * Adobe Captivate.
 * TechSmith Camtasia.
 * Articulate 360/Storyline.
 * Microsoft Teams.
 * Learning Management Systems (LMS).
 * Content Development.
 * Public Speaking.
 * Technical Writing.

Qualification And Education:

 * Bachelor's degree in communications, teaching, IT or related field preferred.
 * Demonstrated ability to employ a variety of instructional techniques to engage adult learners.
 * Proven track record of producing high-quality training content with minimal rework.
 * Ability to adapt and respond in a dynamic, fast-paced, customer-focused IT environment.

Physical Requirements(Due to nature of job, The candidate must have):

 * Ability to stand.
 * Ability to stoop.
 * Ability to kneel.
 * Ability to lift items to setup training rooms and transport course materials.
 * Ability to drive and operate a car.

## Description

* Conducts IT application training classes and develops/updates content for training materials.
 * Delivers IT training to staff on custom developed and Commercial-Off-The-Shelf (COTS) applications.
 * Delivers training for desktop, web, and mobile applications.
 * Works with users to identify training needs, courses, and content.
 * Publishes training schedules and course offerings within the Learning Management System.
 * Administers learner enrollments, testing, completions, and awarding of certifications.
 * Reviews training surveys to obtain feedback to improve training delivery.
 * Collaborates with business units to increase class enrollments and address technical needs.
 * Facilitates vendor or contractor delivered training.
 * Develops, updates, and maintains IT training content including PowerPoint presentations, Trainer Guides, Quick Reference Guides, User Manuals, Storyboards, and Videos.
 * Engages technical staff to develop training content.
 * Completes recordkeeping for tracking time, activities, and performance indicators.
 * Ensures training environments and data are ready prior to training classes.
 * Conducts virtual classroom training, on-site classroom, and webinars/user group sessions.
 * Reserves conference rooms and equipment and makes appropriate travel arrangements.
 * Participates in IT projects and provides user training support during product user acceptance testing and initial rollouts.