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# Senior Technology Specialist

- **Company:** vTech Solution Inc
- **Location:** Augusta, ME, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Antivirus Softwares, Desktop Computing, Issue Tracking Systems, Networking Hardware, Procurement Software, Software Project Management, Computer Equipment
- **Published:** November 3, 2026
- **Apply:** https://www.careerjet.com/jobad/use72ebe35b4282b0fb4527eda5c200740

## About the Role

* Experience in desktop support and working with ticketing systems.
 * Strong technical troubleshooting skills.
 * Effective written and verbal communication skills.
 * Some college education.
 * Completion of eVerify within three days of contract start.
 * Compliance with state-required credentials for Maine.

Preferred Skills & Certifications:

 * Experience with virus protection software management.
 * Knowledge of software patch installation and system upgrades.
 * Ability to conduct user training and develop instructional materials.

## Description

The Client Technologies Specialist (Senior) is responsible for providing advanced desktop support and technology services within a legal department environment. This role involves coordinating software testing and upgrades, troubleshooting technical issues, managing hardware and software procurement, and serving as a key liaison between business functions and technology requirements. The specialist ensures reliable system performance, user support, and adherence to quality and security standards while working onsite near Augusta, Maine. Responsibilities:

 * Coordinate testing of changes, upgrades, and new software products to ensure system compatibility and performance.
 * Recommend functional and technical improvements to the IT environment.
 * Participate in performance and volume analysis and performance improvement activities.
 * Provide timely and accurate responses to technical and environment-related inquiries.
 * Serve as the primary point of contact for technology support and service coordination.
 * Provide desktop computer support and troubleshoot hardware, software, network, and application issues.
 * Manage retirement and disposal of obsolete or broken computer equipment.
 * Coordinate procurement and installation of new computer hardware and software.
 * Manage virus protection software programs within departments.
 * Install software patches and upgrades and provide input for training and documentation on technical changes.
 * Document all work activities for future reference and ensure compliance with quality standards.
 * Ensure effective and reliable backups are performed regularly.
 * Communicate accurate status updates and proactively address customer needs.
 * Evaluate and recommend purchases of computers, network hardware, peripheral equipment, and software.
 * Develop and conduct training for system users.
 * Collaborate effectively in a team environment with strong written and verbal communication skills.