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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Library Systems Specialist - **Company:** Billy Graham Evangelistic Association - **Location:** Asheville, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Cyber Security, Computer Networks, Data Visualization, Web Development, IT Management, Internet Security, Microsoft Office, Software Project Management, Information Technology - **Published:** November 3, 2026 - **Apply:** https://www.careerbuilder.com/job-details/library-systems-specialist-charlotte-nc--6687297d-c537-48fe-903a-84fe3883c004 ## About the Role Broadcasting, Analysis Skills, Telephony, ERP (Enterprise Resource Planning), Database Administration, Data Visualization, Customer Relationship Management (CRM), Reporting Skills, Internet Security, Customer Support/Service, * 5+ years' experience supporting technology in an audio/video environment * Expert in projection systems, audio/video servers, and lighting systems * Proficient in automated control systems such as Crestron, Alcorn McBride, Beckhoff, or similar * Competent with Microsoft Windows and Microsoft Office * Familiarity with pneumatic and animatronic systems * Familiarity with Service Desk ticketing and inventory tools Physical/Mental Demands * Desire to contribute in a progressive IT department * Must be able to quickly establish rapport with non-technical people * Self-starter who has ability to prioritize tasks and stay organized * Excellent oral and written communication skills * Must make details a high priority * Enjoy talking to people and putting them at ease * Ability to work extended or weekend hours as needed for some projects or events * Ability to work productively despite frequent interruptions * Consistently demonstrates a high level of integrity and professionalism Working Conditions * Work is typically performed in conventional office and technology environments * Duties involve working closely with others, under pressure, and through interruptions * Some domestic travel may be required ## Description Department Detail -The BGEA Information Technology (IT) department consists of the following areas: Operations (networking/routing, servers, storage, security cameras, telephony), Service Desk (end-user hardware and software management/support, event support, general IT assistance), Cybersecurity (threat defense, monitoring/analysis, awareness, and compliance), Enterprise Solutions (application and web development, data visualization, report writing, database management), and Enterprise Solutions Support (Donor/CRM, Financial, HR, and other ERP type solutions support). The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability. Job Summary -The Library Systems Specialist is responsible for providing technical, audio, video, lighting, and automation support for public-facing and internal systems. Duties include daily start-up and hand-off inspections for exhibits, maintenance and troubleshooting of equipment, and engaging vendors as needed. Works in conjunction with Service Desk and Operations team members to provide technical support for all users with special emphasis on Library staff. Ministry Requirements * Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ * Faithfully upholds BGEA in prayer * Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits * Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations * Effectively represents Jesus Christ to those within both personal and professional spheres of influence, * Performs daily start-up procedures and inspections of all Library exhibit-related equipment, facilitating a professional, informative, and captivating experience for visitors * Provides reliable and timely telephone and on-site support of exhibit systems, workstations, phones, printers/copiers, and mobile devices in a network environment * Maintains accurate inventory records and supply of spare parts and consumables * Performs low-level preventative maintenance and repairs on Library exhibit equipment * Documents procedures for specific tasks, such as installation of hardware and software * Supports point-of-sale systems for Library food service and retail operations * Acts as IT liaison with Library management staff as able; notifies or engages IT management when appropriate Marginal Duties and Responsibilities * Instructs users on basic application and personal productivity functions * Completes special projects and tasks in the agreed upon timeframe and quality manner * Keeps appraised new technology; makes quality recommendations for upgrades * Other duties as assigned Job Specifications, The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.