> Markdown version of [/jobs/ext/4543970-technical-support-specialist-in-pittsburgh](https://www.wearedevelopers.com/jobs/ext/4543970-technical-support-specialist-in-pittsburgh). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Specialist in Pittsburgh - **Company:** Energy Jobline - **Location:** Pittsburgh, PA, United States - **Experience:** Experienced - **Salary:** $45,760.0 - **Contract:** Temporary to permanent - **Skills:** HTML, JavaScript (Programming Language), Active Directory, Computer Literacy, Microsoft Exchange Server, Microsoft Office, Networking Basics, Remote Access Technology, VMware Virtualization, Office365 - **Published:** November 3, 2026 - **Apply:** https://www.energyjobline.com/job/technical-support-specialist-pittsburgh-32150581 ## About the Role * Associate Degree or equivalent experience * 3 to 4+ years software and/or hardware technical support or help desk experience * Proficient with Microsoft Windows 11 operating systems, MS Office, and O365 suite of applications * Understanding of basic networking infrastructure. * Basic knowledge of Microsoft Active Directory, VMware virtualization and Microsoft Exchange. * HTML and JavaScript knowledge a plus * Excellent oral and written communication skills * Critical thinking and problem solving skills * Ability to prioritize effectively and manage shifting priorities * Must have reliable transportation for periodic regional travel. ## Description * Performs software installation, end-user support and training tasks to ensure workstations meet company and user requirements. * Troubleshoots computer, printer and peripheral issues and resolves via telephone, in-person, e-mail or through remote access. * Documents and tracks issues in help desk ticketing system. * Conducts computer training for internal users on a regular basis