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# Solutions Manager

- **Company:** ZIP, INC.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $170,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software Configuration Management
- **Published:** November 3, 2026
- **Apply:** https://www.careerbuilder.com/job-details/solutions-manager-san-francisco-ca--6591eb1f-5709-4d60-82b9-d1241d2a8188

## About the Role

Zip, Artificial Intelligence (AI) Agents, Purchasing/Procurement, Artificial Intelligence (AI), Apple, Startup, LinkedIn, Onboarding, Problem Solving Skills, Project/Program Management, * 8+ years' experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company

 * Experience leading enterprise-wide (ideally global) P2P or ERP implementations.
 * Fantastic communication skills
 * Extreme attention to detail and pride yourself in being incredibly proactive
 * Experience working with product and engineering teams
 * You're able to push back and still make people happy
 * Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
 * Willing to do whatever it takes to make Zip and its customers happy.

The OTE compensation range for this role is $120,000 - 170,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.

## Description

* Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
 * Responsible for leading the end-to-end implementation for new enterprise customers -- roll up your sleeves and build out the customer's processes from scratch
 * Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
 * Proactive project management across many customers, to manage requirements and tasks across onboardings
 * Delegate and oversee project-related activities to supporting solutions and technical consultants.
 * Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customers
 * Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
 * Continuously improve the post-sales processes to help our customers accelerate the time to value