> Markdown version of [/jobs/ext/4544807-product-owner](https://www.wearedevelopers.com/jobs/ext/4544807-product-owner). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Product Owner

- **Company:** Quantum Technologies
- **Location:** Mossville, IL, United States
- **Experience:** Expert
- **Salary:** $172,640.0
- **Contract:** Contract
- **Skills:** Microsoft Azure, Information Technology Operations, Salesforce.Com, SAP (Applications), SAP Sales and Distribution, Enterprise Software Applications, SAP S/4HANA
- **Published:** November 3, 2026
- **Apply:** https://www.dice.com/job-detail/ac0266e4-7e3a-4504-b757-662c4b303798

## About the Role

We are looking for an experienced Product Owner / Senior IT Service Delivery Analyst with strong knowledge of Dealer Ordering, SAP, and Order Management processes. The ideal candidate should have a strong technical background, excellent communication skills, and experience working with global IT teams, managing service delivery, and supporting enterprise applications., * 5+ years of experience as a Product Owner, IT Business Analyst, or IT Service Delivery Analyst.

 * Must have strong experience in Dealer Ordering and SAP.
 * Experience with SAP S/4HANA and SAP SD.
 * Strong knowledge of Order Management, Sales Order Management, and Order-to-Cash (OTC) processes.
 * Experience with Salesforce and enterprise order management systems.
 * Hands-on experience with Azure DevOps.
 * Experience managing IT service delivery and day-to-day IT operations.
 * Define, monitor, and manage KPIs and service performance metrics.
 * Coordinate with global IT teams, suppliers, and external stakeholders.
 * Support engineering applications used by design engineers.
 * Manage internal and external customer relationships on behalf of CAT IT.
 * Perform problem analysis, root cause analysis (RCA), and issue resolution.
 * Ensure service quality, operational efficiency, and continuous improvement.
 * Strong communication, leadership, and stakeholder management skills.