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# IT Support Technician III

- **Company:** DP PROFESSIONALS INC
- **Location:** Englewood, CO, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Collaborative Software, Desktop Computing, Networking Hardware, Remote Access Technology, RSA (Cryptosystem), Computer Network Technologies, Software Troubleshooting, Peripherals, Information Technology
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/4cc0242b-1ee9-4343-8890-2b7e4d928054/it-support-technician-iii

## About the Role

* Customer/solution ownership, an overall drive for excellence.
 * Demonstrate strong executive presence with the ability to communicate clearly, confidently, and professionally with senior leaders.
 * Team focused with the capacity for knowledge sharing.
 * Strong written and verbal communication skills with end users.
 * Must have interdepartmental networking abilities and effectively build trust among all executive stakeholders.
 * Drive to maintain current knowledge of industry trends and potential impact on the business.
 * Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
 * Ability to understand user and business needs and translate to technical solutions.
 * Ability to manage small IT projects.
 * In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals.
 * Comprehensive troubleshooting skills of industry standard hardware and software products/services.
 * Maintain a professional presence, customer service mindset, and ability to work independently.
 * Associate's degree in a related field of study with 4 or more years of relevant experience;
 * Higher education may substitute for relevant experience;
 * Relevant experience may be considered in lieu of required education.

Physical/Mental/Emotional Requirements:

 * Frequently walk, sit, stand, climb stairs and steps.
 * Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
 * Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
 * Frequently requires hearing abilities to include discerning different tones and volumes.
 * Occasionally lifting or carrying up to 50 lbs.

Working Conditions:

 * Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)
 * Rarely exposed to fumes or hazardous chemicals/materials.
 * Rarely exposed to loud noises.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.

## Description

* As an IT Support Technician III, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
 * Assist with supporting executives during high-level meetings, and presentations and ensuring devices, connectivity, and collaboration tools function seamlessly.
 * You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software.
 * You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.