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# ASSISTANT STORE MANAGER - COMPUTER SERVICES

- **Company:** Micro Inc
- **Location:** Yonkers, NY, United States
- **Experience:** Expert
- **Salary:** $65,000 - $72,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Information Technology
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/e26856b8-a562-4365-a403-c66737679290/assistant-store-manager-computer-services

## About the Role

* 5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment
 * Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service
 * Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
 * Ability to execute corporate initiatives and analyze the competition
 * A college degree is preferred
 * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
 * Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
 * Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets

## Description

We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - COMPUTER SERVICES. At Micro Center, our core promise is to take care of our associates and customers-a commitment that continues to drive our success. If you're energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation., * Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level

 * Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop
 * Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L)
 * Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
 * Ensure customers are served promptly and courteously and that customer satisfaction standards are met
 * Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions
 * Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
 * Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
 * Serve as manager-in-charge during absence of General Manager or other store managers
 * Ensure the execution of ad set and visual merchandising standards
 * Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
 * Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
 * Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed