> Markdown version of [/jobs/ext/4546647-servicenow-system-administrator-324](https://www.wearedevelopers.com/jobs/ext/4546647-servicenow-system-administrator-324). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow System Administrator (324)

- **Company:** iTech AG
- **Location:** Arlington, VA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, BASIC (Programming Language), Configuration Management, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.careerbuilder.com/job-details/servicenow-system-administrator-324-arlington-va--dc5097e5-521b-46d9-96a5-df26fe5b8384

## About the Role

ServiceNow, Systems Administration/Management, ServiceNow, Systems Administration/Management, Customer Support/Service, Agile Programming Methodologies, Administrative Skills, Technical Support, Team Player, Access Control, The ideal candidate has foundational ServiceNow experience, a strong understanding of core platform administration, and the ability to work collaboratively within an Agile delivery environment. This position is well-suited for someone early in their ServiceNow career who is looking to grow their technical skills while supporting a mission-focused federal program., * 1-2 years of hands-on ServiceNow administration experience

 * Strong understanding of ServiceNow core platform functionality
 * Experience managing users, roles, groups, and access controls
 * Familiarity with ITSM processes (Incident, Request, Change, Knowledge)
 * Ability to follow established platform standards and procedures
 * Strong communication and collaboration skills
 * Ability to work effectively in a federal or regulated environment

EDUCATION AND CERTIFICATIONS

 * Bachelor's degree
 * ServiceNow CSA, * Experience supporting federal government programs
 * Familiarity with Agile or SAFe delivery environments
 * Exposure to ServiceNow reporting and dashboards
 * Basic scripting or configuration experience beyond out-of-the-box functionality
 * Strong desire to grow into advanced ServiceNow development or platform roles

SECURITY CLEARANCE

 * Ability to obtain and maintain a Public Trust
 * Pursuant to government contracts, US Citizenship is required

## Description

iTech AG is seeking a ServiceNow System Administrator to support a federal program by administering, configuring, and maintaining the ServiceNow platform in a secure and compliant environment. This role focuses on day-to-day platform administration, user support, and basic configuration activities, ensuring the platform remains stable, performant, and aligned with federal and organizational standards., * Perform day-to-day ServiceNow system administration activities

 * Manage users, groups, roles, and access controls
 * Configure and maintain forms, lists, UI policies, and basic workflows
 * Support incident, request, change, and knowledge processes
 * Monitor system health and assist with basic troubleshooting and issue resolution
 * Apply platform updates, patches, and configurations under guidance from senior team members
 * Support platform governance and configuration management processes
 * Assist with testing and validation of new features and enhancements
 * Document configurations, procedures, and standard operating processes
 * Participate in Agile ceremonies as part of the delivery team
 * Ensure platform activities align with federal security and compliance requirements
 * Other duties as assigned