> Markdown version of [/jobs/ext/4547263-service-desk-personnel](https://www.wearedevelopers.com/jobs/ext/4547263-service-desk-personnel). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Service Desk Personnel

- **Company:** nLeague Services Inc
- **Location:** Nashville, TN, United States
- **Contract:** Temporary to permanent
- **Skills:** LTE (Telecommunication), Active Directory, Virtual Private Networks (VPN), Network Troubleshooting, Cisco WebEx, Wi-Fi Technology, Cisco, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/23dfb8c5-cf9f-4a9f-a216-49244132ce5e/service-desk-personnel

## About the Role

* Must be able to lift at least 50 pounds.
 * IT Call Center Experience preferred
 + Able to handle call volume of up to 30 calls per day.
 * People/Customer Service skills required
 * Printer Administration and Troubleshooting
 - Server Print Queue, and local Queues
 * Active Directory Management
 + Able to navigate Different OUs
 + Able to look up attributes
 + Able to reset passwords and unlock accounts.
 * iOS Management, Support, and Deployment
 + Setting up new phones/Ipads
 + Resetting iTunes accounts
 + Resetting network settings
 + Backup/Restore device data
 * Video Conferencing
 + Cisco WebEx
 + MS Teams
 + Cisco Presence video solutions
 * Network troubleshooting
 + Internal vs external
 + VPN
 + LTE
 + Wifi

## Description

+ Account permission
 + Compatibility settings
 + Browser vs installed
 * Remote support
 + MSRA
 + RDP
 + TEAMs
 + Webex
 * Hardware Deployment
 * ServiceNow
 + Ticket management
 + Ticket assignment

https://job.goodword.io/JobLanding/JobId=23dfb8c5-cf9f-4a9f-a216-49244132ce5e?trafficsourceid=0
external