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# IT Field Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** West Palm Beach, FL, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, JIRA, Desktop Computing, Issue Tracking Systems, Microsoft Office, System Center Configuration Manager, Windows Desktop, Microsoft Deployment Toolkit, Enterprise Software Applications, Peripherals, Microsoft InTune, Deployment Automation, Laptops, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/fl/west-palm-beach/2ec0549a-eeb8-40c5-923d-120e8c8a5985

## About the Role

ServiceNow
Communication
Microsoft 365
Desktop Support
Customer Service
Active Directory
Asset Management
Technical Issues
Operating Systems
Technical Support
Peripheral Devices
Business Valuation
Docking (Computers)
Full Stack Development
Business Transformation
Microsoft Deployment Toolkit
Troubleshooting (Problem Solving)
Microsoft Intune (Mobile Device Management Software)

At least 2 years, * 2+ years of experience in desktop support, field services, endpoint deployments, or related IT support roles.

 * Strong experience troubleshooting Windows-based desktops and laptops.
 * Hands-on experience with device imaging, configuration, and deployment processes.
 * Experience supporting hardware, peripherals, and end-user technologies in a corporate environment.
 * Familiarity with Microsoft Office 365 and common enterprise applications.
 * Strong customer service and communication skills with the ability to support users at all organizational levels.
 * Ability to lift and transport IT equipment as needed., * Experience with imaging and deployment tools such as SCCM, MDT, Autopilot, Intune, or comparable technologies.
 * Experience with Active Directory account administration and basic networking troubleshooting.
 * Knowledge of asset management and ticketing platforms such as ServiceNow or Jira.
 * Previous experience supporting enterprise hardware refresh or migration projects., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking an IT Field Technician to provide hands-on onsite support for end users across multiple locations. This role will be responsible for device deployments, hardware refresh initiatives, troubleshooting desktop technologies, and ensuring a seamless user experience through effective technical support and customer service., * Provide onsite desktop support for end users, diagnosing and resolving hardware, software, operating system, and peripheral-related issues.

 * Troubleshoot and support laptops, desktops, monitors, printers, docking stations, mobile devices, and other endpoint technologies.
 * Perform large-scale hardware deployment projects, including laptop and desktop refreshes, new hire setups, device replacements, and technology migrations.
 * Image, configure, stage, and deploy new devices following established standards and deployment procedures.
 * Install and configure operating systems, software applications, drivers, and security tools.
 * Assist with user onboarding and offboarding activities, including workstation setup and equipment collection.
 * Document support activities, asset information, and issue resolutions within the ticketing system.
 * Coordinate with internal IT teams to escalate complex technical issues and ensure timely resolution.
 * Maintain accurate inventory of hardware assets and deployment equipment.
 * Travel to various locations as needed to support field services and deployment initiatives.