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# Configuration Management Analyst (Job 1510)

- **Company:** Dhl Express (usa), Inc.
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, JIRA, Cloud Computing, Configuration Management, Databases, Oracle (Applications), Red Hat Enterprise Linux, Software Engineering, Jama (Software), Software Licensing, SC Clearance, Bug Reporting, Operational Systems, Cisco, Vmware
- **Published:** November 3, 2026
- **Apply:** https://www.disabledperson.com/jobs/76341949-configuration-management-analyst-job-1510

## About the Role

* High School diploma or GED. The ideal candidate will possess, at a minimum, an Associate's degree.
 * Three (3) years of Computerized System or Administrative experience.
 * The individual shall be working towards the relevant certifications within one and a half years after assuming duties:
 + Professional Software Engineering Master (PSEM)/ Certified Software Development Professional (CSDP) or, with COR approval, complete a vendor/platform specific certification
 + Microsoft role-based certifications
 + Microsoft Certified Application Developer (MCAD)
 + Microsoft Certified Database Administrator (MCDBA)
 + Red Hat Certification Program (RHCP)
 + CISCO Certified Network Professional (CCNP)
 + CISCO Certified Design Professional (CCDP)
 + Oracle Certified Professional (OCP)
 + VMware Certified Professional (VCP)
 + Cloud certifications, etc.
 * Must be able to obtain a Secret Clearance

Preferred Qualifications

 * Familiar with (JIRA, JAMA, CMPro).
 * Strong organizational skills

## Description

* Responsible for configuration management (CM) of developmental and operational systems, implementing CM discipline for the entire life cycle of systems from initial requirements to end-of-life.
 * Act as front-end CM support, providing guidance to the engineering team based on industry standards and best practices. Facilitate communication & coordination between the Change Analyst, engineering team, and the program office.
 * Responsible for supporting the development of ECP packages and all relevant supporting documentation (CRB briefs, BCM, SyVD, SVDs, etc.), baseline management, and providing support to all system engineering technical review events.
 * Identifies configuration items, implements change control, configuration status accounting, and configuration audits. Reviews and releases various configuration items, including documents and hardware drawings
 * Works with the team to create and maintain software, hardware, and documentation configuration baselines (development, test, production, etc.) Leads change management by routing problem reports, change requests, and change notifications. Serve as backup to the Software License Manager
 * Serve as the CMPRO administrator for assigned project, managing users, roles and responsibilities, workflows, and processes. Assist new CMPro users with basic configuration management practices.
 * Needs excellent attention to detail, strong work ethic, excellent written and verbal skills, and ability to work on multi-functional teams.