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# Mgr II, IT Support, Ops Tech Solutions (OTS) - Fixed Field

- **Company:** Amazon.com, Inc.
- **Location:** Romeoville, IL, United States
- **Experience:** Experienced
- **Salary:** $116,800 - $160,000
- **Contract:** Permanent contract
- **Skills:** Unix, Client Server Models, Linux, Information Technology Operations, Mobile Robots, Information Technology
- **Published:** November 3, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28155503/Mgr-Ii-It-Support-Ops-Tech-Solutions-Ots-Fixed-Field-Illinois-Romeoville-7375

## About the Role

5+ years of developing a team of technical professionals across multiple locations experience

 - 2+ years of leading technology teams as a information technology operations manager experience
 - Bachelor's degree, or 4+ years of professional or military experience
 - Knowledge of Linux or Unix systems administration

Preferred Qualifications

 - Knowledge of hardware architectures
 - Experience with system management tools and client/server environments

## Description

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.

We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.