> Markdown version of [/jobs/ext/4549903-production-support-application-support](https://www.wearedevelopers.com/jobs/ext/4549903-production-support-application-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Production Support / Application Support - **Company:** The Pipe - **Location:** Pittsburg, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Microsoft Windows, Confluence, JIRA, Cloud Computing, Computer Programming, Databases, Continuous Integration, Extract Transform Load (ETL), Database Queries, DevOps, Perl (Programming Language), Monitoring of Systems, Microsoft SQL Server, Oracle Databases, Pentaho Data Integration, Prometheus, Runbook, Server Administration, Shell Script, Systems Integration, Software Vulnerability Management, Scripting, Snowflake, Gitlab, Deployment Automation, Splunk, Appdynamics - **Published:** November 3, 2026 - **Apply:** https://www.careerbuilder.com/job-details/production-support-application-support-pittsburgh-pa--4a796c54-e138-4202-bd72-ff50f59fb9a3 ## About the Role Production Support, Software Administration, Production Support, Financial Services, System Operations, Software Administration, Scripting (Scripting Languages), Cloud Computing, Business Support, Identify Issues, * Programming/Scripting: Java, Perl Scripting, Shell Scripting * Database: Oracle, SQL Server (strong SQL skills required) * Operating Systems: Windows, UNIX/Linux * Monitoring Tools: AppDynamics, Prometheus, Splunk, Cloud Probes, Moog (or similar) * CI/CD Tools: GitLab or equivalent * Project Tools: JIRA, Confluence * Cloud: Experience in internal and external cloud platforms * Vulnerability Management: Experience identifying and addressing security vulnerabilities Preferred Skills: * Experience with ETL tools such as Pentaho, Snowflake * Background in financial services, particularly understanding of securities and market data * Exposure to Agile/Scrum methodologies * Familiarity with automated deployment pipelines and related DevOps practices Soft Skills: * Strong analytical and problem-solving skills * Excellent communication and documentation abilities * Detail-oriented with a proactive mindset * Ability to work independently and collaboratively in a fast-paced environment ## Description Job Title: Production Support / Application SupportLocation: Pittsburgh, PA or Lake Mary, FL (Hybrid 2 to 3 days onsite)Type: Contract-to-Hire (6 months CTH)Minimum Experience Required: 10+ Years, We are seeking a highly experienced Production Support / Application Support professional to join our team supporting a major financial services client. The ideal candidate should have a strong background in application support, scripting, and systems operations within a complex enterprise environment., * Provide L2/L3 support for business-critical applications in a hybrid on-prem/cloud infrastructure. * Troubleshoot and resolve technical issues related to applications, infrastructure, databases, and integrations. * Perform platform administration tasks including deployments, upgrades, incident resolution, and change management. * Analyze securities data and vendor market pricing feeds for timely and accurate processing. * Collaborate with development, QA, DevOps, and infrastructure teams to support end-to-end delivery and operations. * Maintain system and operational documentation, including architecture diagrams, runbooks, test plans, and incident reports. * Automate deployments and routine tasks using scripting and DevOps tools. * Participate in on-call rotation for production support.