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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Administrator - **Company:** America's Test Kitchen - **Location:** Boston, MA, United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple Mac Systems, Systems Engineering, Backup Devices, Bash Shell, CompTIA Security+, Linux, Disaster Recovery, File Server, Hyper-V, Identity and Access Management, Information Technology Operations, Python (Programming Language), Microsoft Software, Windows PowerShell, Security Software, Virtualization Technology, Wi-Fi Technology, Scripting, HybridCloud, Juniper, Microsoft InTune, Information Technology, Patch Management, Casper Suite, Data Management, Gsuite, Nutanix, Cisco, Vmware - **Published:** November 3, 2026 - **Apply:** https://www.thejobnetwork.com/job/c7148f0a-98a2-4599-bded-b0d9e452e8ed/it-systems-administrator ## About the Role * 3-5+ years of experience in IT Systems Administration, Systems Engineering, or IT Operations. * Hybrid Systems Expertise: Hands-on experience administering Windows, macOS, and Linux operating systems in a hybrid enterprise environment. * Identity & Access Management: Deep knowledge of user lifecycle management across Active Directory, Entra ID, Google Workspace, or similar cloud IdPs. * MDM & Endpoint Tools: Proven experience managing devices via modern MDM solutions (e.g., Jamf, Mosyle, Intune, Hexnode) using zero-touch provisioning and policy enforcement. * Virtualization & Infrastructure: Hands-on administration of hypervisors (VMware, Hyper-V, Nutanix) and enterprise network/Wi-Fi stacks (Cisco, Meraki, Juniper, Ruckus). * Storage Systems: Experience managing file servers and high-availability/high-performance storage (NAS/SAN), ideally supporting large media or video production files. * Security & Backups: Experience with EDR/XDR and managed/automated security tools, automated patch management, and hybrid backup/disaster recovery solutions. * Problem Solving & Communication: Excellent analytical skills with a proven track record of managing competing priorities and translating complex technical concepts to non-technical users. Preferred Qualifications * Education & Certifications: Bachelor's degree in a technical field (or equivalent practical experience), alongside relevant certifications (e.g., CompTIA Security+, Network+, CCNA, Microsoft, AWS, VMware, or other). * Automation & Scripting: Practical experience with scripting languages (PowerShell, Bash, or Python) to automate administrative tasks and workflows. Location: This position is located in our Boston, MA office in the Seaport district. It is the expectation that the person in this role will work a minimum of three days per week (Tuesday, Wednesday & Thursday) in the Boston office and 2 days per week remotely, but this is subject to change due to project and business needs. This role requires occasional off-hours work for patching, upgrades, and scheduled systems maintenance to minimize disruption to core business and production operations. This role can not be done fully remote. Salary Range: $70,000 - $80,000 The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. ## Description This position is ideal for a versatile technologist who thrives on a blend of user support, hybrid systems administration, and strategic project work. You will work across multiple IT disciplines to deliver a secure, scalable, reliable, and frictionless tech experience for all ATK and Food52 employees and operational workflows., * Systems & Infrastructure Administration: Maintain, upgrade, and optimize virtualization platforms, hybrid cloud services, backup/archiving solutions, networking, and enterprise storage-including high-performance media storage used in video production. * Identity & Endpoint Management: Manage user lifecycles, access control, and licensing within Active Directory, cloud IdPs (Entra ID, Google Workspace), and MDM platforms (zero-touch deployment, Group Policies, and client configuration). * End-User Support & Operations: Serve as an escalation point for technical issues, resolving Help Desk tickets promptly while identifying root causes to prevent recurring problems. * Security & Risk Mitigation: Monitor security events, tune EDR/XDR tools, maintain patching schedules, and implement automated security policies to protect company assets and data. * Efficiency & Documentation: Identify opportunities to automate operational tasks, streamline workflows, and maintain comprehensive technical documentation and end-user knowledge base articles.