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# TECHNOLOGY SUPPORT TECHNICIAN I

- **Company:** Rowan-Salisbury Schools
- **Location:** Salisbury, NC, United States
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, Software Applications, Computer Networks, Desktop Computing, Microsoft Office, Remote Service Software, Wide Area Networks, Wireless Access Point, Scripting
- **Published:** November 3, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5978846?domainName=

## About the Role

* Graduate from a two-­-year college or technical school with coursework in electronics and Computers and (1-­-3 years) experience; or high school diploma or equivalency and an equivalent combination of training and experience
 * The following certifications are desired but not mandatory: A+, Net+, Security+, ACMT; iOS Certified, CCNA, MCSE
 * Applicants will be asked to complete a skills test as part of the interview process. The skills test is used to assess each applicant's proficiency with Hardware / Software.

Knowledge, Skills, and Abilities:

Knowledge of:

 * MDM Solutions(s)
 * Mac OS-­-iOS Devices - Windows OS
 * MS Office
 * Software Applications
 * LAN/WAN
 * Imaging Solutions (Mac and PC)
 * Network Printers
 * Wireless AP's
 * Scripting

## Description

Purpose: This position will work in conjunction with the Rowan Salisbury School System's technology department., * Configures, repairs, maintains and upgrades technology-­-related equipment, including but not limited to Apple IOS and OSX devices, Windows, imaging and mobile device management software.

 * Communicates with employees and management in a timely and professional manner.
 * Provides support to users by phone and email using remote support tools.
 * Excellent problem solving, multi-­-tasking, troubleshooting skills and attention to details are required to work within the department and school environment.
 * Ability to read and interpret schematics, wiring diagrams, and manuals.
 * Uses a web-­-based work-­-order tracking system for routine repair and maintenance of equipment.
 * Assists in researching new technology and provide input on new standards.
 * Attends classes and seminars to enhance knowledge of equipment and operating systems.