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# ServiceNow -CSM

- **Company:** Sparc Technology Services Inc
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Continuous Integration, JSON, OAuth, OpenID, Security Assertion Markup Language (SAML), Simple Object Access Protocol (SOAP), Systems Integration, Extensible Markup Language (XML), Scripting, Servicenow
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/4435d284-0897-4868-af4a-59e0de93d9de/servicenow-csm

## About the Role

ServiceNow Certification: CIS-CSM (Customer Service Management) - Required
4-6 years of hands-on ServiceNow admin/development experience
At least 2 full CSM implementations
Strong expertise in ServiceNow platform configuration and customization
Experience with Flow Designer, IntegrationHub, scripting, and Glide APIs
Strong knowledge of reporting and Performance Analytics
Experience with security, governance, and CI/CD practices
Integration experience (REST/SOAP, JSON/XML, OAuth2, SAML/OIDC)
Bachelor's degree or equivalent experience

Flexible work from home options available.