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# Trade Support and Account Creation Specialist

- **Company:** Advanced
- **Location:** Charlotte, NC, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Algorithmic Trading, Computational Fluid Dynamics, SQL Databases
- **Published:** November 3, 2026
- **Apply:** https://www.thejobnetwork.com/job/092b5af4-042e-4ada-8904-e17d1e2295b1/trade-support-and-account-creation-specialist

## About the Role

· Bachelor's degree in Finance, Business, Economics or a related field, or equivalent experience.

· 1-3 years of experience in trade support or operations at an FX/CFD broker, liquidity provider or financial institution.

· Hands-on MT4/MT5 administration experience strongly preferred.

· Understanding of FX and CFD markets, the trade life cycle.

· Proficiency in Excel, Word; SQL is a plus.

· Strong attention to detail, organization and communication skills.

· Able to multitask in a fast-paced, deadline-driven environment, both independently and as part of a team.

## Description

Summary: Advanced Markets is seeking a detail-oriented Trade Support & Account Creation Specialist to join our Charlotte team. This role supports the full trade life cycle, from monitoring trading systems and reconciling trades with our prime brokers to administering our MT4/MT5 platforms. It is also responsible for creating and configuring new client accounts so they are ready to trade.

Trade Support Responsibilities

· Monitor trading systems throughout the day to ensure all functions and procedures are performed accurately and on time.

· Identify, monitor and mitigate operational risk; troubleshoot time-sensitive trading issues and escalate promptly to senior management.

· Manage and reconcile real-time trade bookings between the trading platforms and our prime brokers (PBs), including daily global reconciliation.

· Facilitate trade checkout with institutional counterparties, follow up on unconfirmed and DK trades, and ensure all trades are allocated before settlement date.

· Act as the primary technical contact for clients and the Sales team on trading issues.

· Monitor market opens, platform restarts and MT4/MT5 data feeds.

· Administer MT4/MT5, including plugin testing, swap uploads and client circulation, and trading session and holiday schedules.

· Act as secondary liaison with MetaQuotes for submissions, requests and inquiries.

· Complete regulatory reporting and tripartite reporting.

Account Creation & Configuration Responsibilities

· Create and configure new client accounts on MT4/MT5 and related systems once approved by Compliance, including groups, leverage, symbols, permissions and credit limits.

· Test new account configurations to confirm they are ready to trade.

· Set up and maintain account records in FXBO.

· Coordinate internally with Sales, Compliance and Technology so new accounts are set up on schedule.

· Process account changes and closures, and keep account setup records accurate and audit-ready.

General Responsibilities

· Work with teams across the firm to improve our products, processes and controls.

· Participate in team and department-wide projects; other duties as assigned., Office-based position in Charlotte, North Carolina, working the first shift from 9:00 a.m. to 5:00 p.m., with flexibility to cover other shifts as business needs require.

Physical Demands:

This position operates in a professional office environment and routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, talk or hear.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.