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# Desktop Support Specialist

- **Company:** Tech Inc
- **Location:** Tulsa, OK, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, CompTIA Network+, Desktop Computing, Multi-Factor Authentication, Virtual Private Networks (VPN), Microsoft Software, Networking Basics, Remote Access Technology, Computer Equipment, Information Technology, Patch Management, Laptops
- **Published:** November 3, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-specialist-tulsa-ok--af694547-c89c-4ad6-b7af-d44b5286bb9a

## About the Role

Desktop Administration, Desktop Administration, Mobile Devices, Technical Support, Customer Support/Service, Microsoft Product Family, Identify Issues, Help Desk, Printers, Desktop PC, * 1-3 years of experience in Desktop Support, Help Desk, Technical Support, or a similar IT support role.

 * Experience supporting Windows operating systems, Microsoft 365, and common business applications.
 * Working knowledge of desktop hardware, printers, mobile devices, user account administration, and basic networking.
 * Strong troubleshooting and problem-solving skills.
 * Excellent communication skills with the ability to support users of varying technical skill levels.
 * Ability to manage multiple priorities while delivering a high level of customer service., * Associate degree in Information Technology, Computer Science, or a related field.
 * Industry certifications such as:
 + CompTIA A+
 + CompTIA Network+
 + Microsoft Fundamentals
 + ITIL Foundation, This position is best suited for someone who enjoys helping people solve technical problems, takes ownership of support issues, and wants to build a well-rounded IT infrastructure and support skill set.

## Description

Our client is seeking a Desktop Support Specialist to join their IT team in Tulsa. This role is ideal for an IT professional who enjoys hands-on technical support, troubleshooting end-user issues, and delivering excellent customer service. You'll serve as a key point of contact for employees, supporting desktop systems, mobile devices, Microsoft 365, and other business technologies while helping ensure a reliable and secure technology environment., * Provide day-to-day technical support for desktop computers, laptops, mobile devices, printers, phones, and other end-user technology.

 * Respond to and resolve help desk tickets, troubleshooting hardware, software, connectivity, and application issues.
 * Support Microsoft 365, email, password resets, multifactor authentication, and user account access.
 * Install, configure, upgrade, and maintain Windows workstations and peripheral devices.
 * Troubleshoot wired, wireless, VPN, and remote access connectivity issues.
 * Assist with onboarding new employees by preparing workstations, configuring accounts, and providing basic technology orientation.
 * Support offboarding activities, including equipment collection, reconfiguration, and asset tracking.
 * Manage IT asset inventory, equipment deployments, warranty repairs, and replacement hardware.
 * Assist with endpoint security initiatives, software updates, patch management, and cybersecurity best practices.
 * Document support requests, resolutions, and technology assets.
 * Escalate complex infrastructure, network, security, or application issues to senior IT resources as needed., * Broad exposure to desktop, mobile, Microsoft 365, security, and user support technologies.
 * Opportunity to build technical skills while partnering closely with employees across the organization.
 * Stable onsite role with meaningful impact on day-to-day business operations.