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# IT Support Engineer

- **Company:** Nostra
- **Location:** Belfast, United Kingdom
- **Salary:** £34,742
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Office, Server Administration, Cisco
- **Published:** November 4, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5952796456

## About the Role

* Full UK drivers licence.
 * Relevant experience in IT Support or Service.
 * Office 365 Administration.
 * Knowledge of Active Directory and Server Administration.
 * Excellent organizational and interpersonal skills.
 * Excellent customer service skills.
 * Self-motivated with an ability to work in teams.
 * Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude.
 * Able to prioritise and execute tasks in a high-pressure environment.
 * Industry standard certifications (Microsoft, Cisco & CompTIA).

## Description

* Manage the IT Support queue.
 * Take ownership of IT issues and work with the team (and SMEs across the business as required), to resolve these issues.
 * Document processes and procedures to increase the efficiency of the service desk team.
 * Support M365 environment and perform server and laptop setups and repairs.
 * Install, configure and maintain user software and communications equipment.
 * Manage and communicate with third party vendor.
 * Provide support on client sites as per business requirements.