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# EDI Systems Specialist

- **Company:** EDI Specialists, Inc.
- **Location:** Berkeley Lake, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Business Systems, Information Systems, Microsoft PowerPoint, Systems Development Life Cycle, Salesforce.Com, Systems Integration, Warehouse Management Systems, Backend
- **Published:** November 4, 2026
- **Apply:** https://www.dice.com/job-detail/4d0c5e77-68d4-40e1-8b14-11ae432c7d20

## About the Role

* Bachelor's degree in Information Systems, Business, Supply Chain, Operations, or a related field preferred; equivalent experience may be considered.
 * Minimum of 3 years of experience supporting EDI operations, retail compliance, system integrations, order management, supply chain systems, or a related business systems function.
 * Hands-on experience with retail customer or partner EDI platforms strongly preferred.
 * Strong understanding of common retail EDI transaction documents such as purchase orders, purchase order acknowledgements, advance ship notices, invoices, inventory updates, and functional acknowledgements.
 * Knowledge of retailer EDI compliance requirements, routing guides, transaction timing, data accuracy expectations, and chargeback risk drivers.
 * Ability to analyze transaction failures, identify root causes, and distinguish between platform configuration issues, data issues, process gaps, and backend system limitations.
 * Strong cross-functional communication skills with the ability to translate technical EDI requirements into clear business actions for Sales, Operations, Finance, and IT teams.
 * Demonstrated problem-solving skills, attention to detail, sense of urgency, and ability to manage multiple priorities in a fast-paced environment.
 * Experience creating process documentation, issue logs, escalation procedures, test plans, or corrective action tracking preferred.
 * Knowledge of MS Office products, including Excel, Word, and PowerPoint; experience with Salesforce, ERP, WMS, or order management systems preferred.
 * Understanding of the complete end-to-end EDI document flow, including warehouse and shipping documents (e.g., 850 Purchase Order, 855 Purchase Order Acknowledgment, 856 ASN, 810 Invoice, and 940/945 Warehouse Shipping documents).
 * Understanding of retailer-specific compliance requirements, including SSCC pallet labeling, ASN structure, pallet hierarchy, carton and package information, and shipping validation.
 * Ability to identify which data must exist in the ERP (e.g., customer PO type, department number, routing information, carrier details, GS1/SSCC numbers, package weights, and pallet information) and to determine how that data should be generated.
 * Knowledge of GS1 standards, barcode requirements, pallet identification, and retail shipping compliance.
 * Ability to read retailer implementation guides and translate them into functional requirements, ERP enhancements, field mappings, interface specifications, and SPS/platform configuration, working with business users, developers, and integration teams to meet both business and retailer compliance requirements.

## Description

* Monitor and troubleshoot daily EDI integrations and transaction flows between client, retail customers, and partners.
 * Investigate transaction failures, data discrepancies, mapping issues, document rejections, and connectivity concerns to ensure timely and accurate processing of critical EDI documents.
 * Proactively identify when EDI issues indicate broader business process gaps and escalate concerns to the appropriate stakeholders in Sales, Operations, Finance, IT, and other impacted teams.
 * Drive process-level resolution of recurring issues rather than relying on ongoing manual corrections within external retail customer or partner platforms.
 * Perform immediate manual intervention when necessary to release critical documents, while ensuring that each intervention is paired with a long-term corrective action or process improvement.
 * Maintain strong knowledge of EDI requirements and compliance standards for major retail customers, including Walmart, Home Depot, Lowe's, and other key trading partners.
 * Translate retailer-specific EDI requirements into actionable business and system processes for internal teams.
 * Analyze available retail customer and partner platform capabilities, identify functional gaps, and determine whether solutions can be leveraged directly within those platforms or require internal backend system development.
 * Partner with IT and business stakeholders to define, test, and implement system or process changes needed to achieve and maintain full EDI compliance.
 * Document EDI processes, issue resolution steps, retailer requirements, root causes, corrective actions, and escalation paths to support repeatable and sustainable operations.
 * Serve as a subject matter expert and internal point of contact for EDI-related questions, compliance updates, platform capabilities, and transaction flow issues.
 * Work with business leaders and IT to accurately document processes as needed.
 * Support implementation of new systems and functionality