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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Analyst, HRIS - **Company:** Ross Dress for Less - **Location:** Dublin, CA, United States - **Salary:** $67,800 - $101,400 - **Contract:** Permanent contract - **Skills:** Data Analysis, Software Documentation, System Configuration, Learning Management Systems, Data Governance, Data Integrity, Human Resources Information System (HRIS), Identity and Access Management, System Testing, Test Scripts, HR Software, Information Technology - **Published:** November 4, 2026 - **Apply:** https://jobs.rossstores.com/search/jobdetails/Associate-Analyst-HRIS/ec7ec6cd-2239-496e-af23-a5d7dab972e3 ## About the Role Integrity Communication Customer Focus Interpersonal Savvy Learning on the Fly Planning & Organizing Collaboration, * Prior experience administering HR systems preferred * Demonstrated ability to work independently, review and analyze data to identify and resolve problems * Excellent customer service skills * Ability to organize own work and set priorities with minimal supervision * Ability to interact with all levels of internal and external personnel * Ability to exercise discretion with highly confidential information * Attend to detail with accuracy. * Good communication skills, both verbal and written, with all levels of associates, * Bachelor's degree (HR Management or Computer Sciences preferred), This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others ## Description The Associate Analyst, HRIS (Learning Systems) is responsible for supporting the administration, maintenance, testing, and optimization of the organization's Learning Management System (LMS) and related learning technologies. This role serves as a key partner to Learning & Development, HR, Operations, and business stakeholders to ensure learning systems effectively support training initiatives, compliance requirements, and associate development programs. The Associate Analyst supports day-to-day LMS operations, troubleshoots user issues, performs system testing, maintains learning content and system configurations, and helps drive continuous improvement of the learner experience. This position also participates in system enhancements, upgrades, learning technology implementations, and learning program launches. Because this role supports the testing and validation of training content and learning experiences, candidates must reside within commuting distance of a designated company office or testing location and be able to participate in periodic in-person lab and operational testing activities., Learning Systems Administration * Administer and support the Learning Management System (LMS) and related learning technologies. * Configure and maintain learning assignments, curricula, certifications, learning paths, and course catalogs. * Monitor LMS operations to ensure training content, learner records, and reporting functions operate accurately and efficiently. * Partner with Learning & Development teams to support training launches, compliance initiatives, and enterprise learning programs. * Create, maintain, and validate learner and administrator security roles, permissions, and access. Learning Technology Support * Serve as the primary point of contact for LMS-related support requests and inquiries. * Troubleshoot learner, manager, instructor, and administrator system issues. * Research and resolve issues related to enrollments, completions, transcripts, reporting, assignments, and system functionality. * Collaborate with vendors, IT teams, and HRIS partners to resolve complex system issues. * Identify recurring issues and recommend process, configuration, or training improvements. Testing & Quality Assurance * Perform course testing and quality assurance testing in the internal lab * Assist with system upgrades, patches, enhancements, and new functionality. * Develop and execute test scripts and document testing results, defects, and recommendations. * Conduct hands-on validation of learning content, training simulations, and learning experiences in lab, operational, and testing environments. * Verify learning content functions properly across devices, user populations, and business scenarios before deployment. * Support pilot programs and new learning solution implementations. Reporting & Data Integrity * Perform audits to ensure accuracy of learning records, completion data, certifications, and compliance reporting. * Analyze learning system data to identify trends, issues, and opportunities for improvement. * Support standard and ad hoc reporting requests. * Ensure compliance with data governance, security, and access management standards. Documentation & Continuous Improvement * Create and maintain system documentation, job aids, FAQs, testing scripts, and support materials. * Review training documentation for technical and functional accuracy. * Recommend enhancements that improve the learner experience, operational efficiency, and system adoption. * Participate in cross-functional HRIS and Learning Technology projects as assigned.