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# IT Process Analyst Senior or Lead

- **Company:** Progressive Corporation
- **Location:** Cleveland, OH, United States (Remote available)
- **Experience:** Expert
- **Salary:** $89,000 - $119,000
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Information Systems, Software Engineering, Information Technology
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-process-analyst-senior-or-lead-westlake-oh--3b7058df-617b-421e-848a-e4d5c3527797

## About the Role

Process Analysis, Information Technology & Information Systems, Information Technology & Information Systems, Business Analysis, Process Improvement, Data Analysis, Process Analysis, Process Development, Financial Planning and Analysis (FP&A), Technical Support, * Minimum of 6 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.

 * {OR} Associate's degree or higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of 5 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.

Preferred skills

 * Experience leading or supporting process improvement efforts, including planning, requirements gathering, testing, and communication
 * Experience designing, coordinating, and delivering customer communications and training
 * Ability to promote adoption of financial reporting through resources and actionable business insights
 * Experience partnering with Finance and Technology customers to prioritize and implement model, process, and reporting enhancements
 * Experience creating and maintaining process designs, data model guidance, tool best practices, and other team documentation, Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.