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# SYSTEM SUPPORT ANALYST #00052771

- **Company:** Missouri University Of Science And Technology
- **Location:** Miner, MO, United States
- **Salary:** $39,250.0 - $55,890.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Desktop Computing, Linux, Remote Infrastructure Management, Software Engineering, Diagnostic Tools, Peripherals, Information Technology
- **Published:** November 4, 2026
- **Apply:** https://diversityjobs.com/career/18822973/System-Support-Analyst-00052771-Missouri-Rolla

## About the Role

This is a customer-facing position that requires knowledge of the support of various computer operating systems. This position is usually the first point of contact for faculty, staff and students. Good communication skills are necessary. Methods of communication vary from email, chat, phone, in person, and more.

The candidate should be capable of learning and adapting to new environments quickly. Follow processes in place and learn when working with new and emerging processes that have yet to be documented. Have a positive attitude and enthusiasm. They should be able to creatively solve complex business requirements, be able to resolve challenges that span multiple systems and environments and be able to work with both direct management as well as be able to self-direct prioritization and time management.

They should have knowledge of computer hardware components along with basic understanding of operating systems, including imaging and reinstallation processes for Windows, MacOS, and Linux. This includes knowledge of standard diagnostic tools, vendor utilities, and repari workflows.
Minimum Qualifications

Associate's degree or an equivalent combination of education, training and experience.
Preferred Qualifications

 * Associate or bachelor's degree in information technology or related field, or equivalent experience
 * Basic knowledge of technical principles and methods of computers and peripherals
 * Ability to integrate basic principles of discipline with processes and procedures
 * Proficiency in diagnosing and resolving hardware and software issues
 * Relevant certifications preferred
 * Working knowledge of hardware, software, and remote management tools
 * Ability to manage multiple support assignments

## Description

This position is based in Rolla, a small town of nearly 21,000 residents in central Missouri. Located near the Ozark National Scenic Riverways, the Phelps County area is home to beautiful hiking trainls, trout fishing, canoeing and an abundance of local wineries and breweries. Natrual beauty abounds with many opportunities for peaceful solitude. Located an hour and a half from St. Louis, Springield and Columbia, there are many alternatives for all the resouces of the city while having a peaceful place to call home.