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# Mid Level IT Specialist

- **Company:** A.A.M.S ENTERPRISES, INC.
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Collaborative Software, File Systems, Microsoft Office Live Meeting, Cisco WebEx
- **Published:** November 4, 2026
- **Apply:** https://www.dice.com/job-detail/2ffb9fe6-b1eb-4b36-bf6a-da19b535d315

## About the Role

* 60 months of experience scheduling, coordinating, and managing master calendars for high-stakes virtual meetings, hearings, or professional webinars using enterprise-level collaboration platforms (such as Cisco Webex, Zoom, or Microsoft Teams).
 * 60 months of experience acting as a live meeting moderator or host, actively managing participant controls (muting/unmuting, spotlighting speakers, and managing screen-sharing permissions) during live, formal proceedings.
 * 60 months of experience implementing and enforcing virtual meeting security protocols, including managing waiting rooms/lobbies, verifying participant identities, configuring passwords, and restricting access to protect confidential information.
 * 60 months of experience providing real-time, user-level technical support and troubleshooting (resolving audio, video, and connection issues) to internal staff and external participants immediately before and during live virtual events.

## Description

To ensure the efficiency and security of our virtual operations, we are seeking a highly skilled and dedicated IT Specialist to facilitate and manage critical Webex hearings and meetings for our team. Currently, personnel are burdened with complex technical tasks-such as scheduling, troubleshooting, and managing live document sharing-which distracts from their core duties. By placing a technical expert in charge of live meeting moderation, access control, and real-time troubleshooting, we can guarantee seamless, professional proceedings. Ultimately, this strategic resource will maximize the productivity of our high-value staff and eliminate technical disruptions., * Coordinate and manage the master calendar for virtual hearings, scheduling Webex sessions and sending secure invitations to all participants.

 * Configure meeting-specific security settings, including enabling waiting rooms, requiring passwords, and locking meetings once proceedings begin to prevent unauthorized entry.
 * Conduct pre-meeting tech checks with attorneys and external participants to ensure their cameras, microphones, and screen-sharing capabilities are working properly before the session starts.
 * Assign Webex roles (Host, Co-host, Presenter) to the appropriate legal team members prior to the start of the hearing.
 * Monitor the Webex waiting room/lobby, verify the identity of attendees, and admit authorized participants into the meeting.
 * Manage live participant audio and video, including muting background noise, unmuting witnesses when called to testify, and spotlighting active speakers.
 * Assist attorneys by sharing digital exhibits, documents, and presentations on-screen during the live proceeding to ensure a seamless presentation.
 * Set up and manage secure virtual breakout rooms for private attorney-client consultations or sidebar discussions, ensuring participants are routed correctly.
 * Provide immediate, user-level troubleshooting during live meetings, such as helping a participant connect their audio, adjust their camera, or resolve basic connection issues.
 * Manage meeting recordings (starting, pausing, and stopping) at the direction of the lead attorney or presiding official.
 * Save, catalog, and organize meeting recordings, chat transcripts, and attendance logs in the designated file system.
 * Distribute secure links to meeting recordings or transcripts to authorized parties upon request.
 * Provide brief, hands-on guidance to legal staff and external participants on how to navigate basic Webex features (such as raising hands, muting, or using the chat).
 * Maintain a meeting-day checklist to ensure consistent setup, security protocols, and execution for every virtual hearing.
 * Assist with other IT related tasks as directed by supervisor.