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# Implementation Analyst

- **Company:** Intellect Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $80,000 - $120,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Instant Messaging Technology, PRINCE2, Software Systems
- **Published:** November 4, 2026
- **Apply:** https://www.builtincolorado.com/job/senior-implementation-analyst-remote-united-states/11352010?handler=ApplyRedirect

## About the Role

* Bachelor's degree in technology or business (or equivalent experience in lieu of degree)

 * 5+ years of experience implementing software systems and SaaS

 * Knowledge of Quality Management System (QMS) and quality policies, objectives, and concepts.

 * Knowledge of Connected Front End Worker (CFW) software and practices.

 * Knowledge of various standards and regulatory frameworks (such as ISO 9001, CFR 21 Part 11, etc.)

 * Technological savvy with the ability to learn new systems quickly

 * Proven experience managing large, complex projects and leading large-scale programs and change management initiatives

 * Experience with customer project design and scoping

 * Comfortable working with senior stakeholders, including VP and C-suite level

 * Strong analytical thinking, with experience using data to demonstrate ROI and success

 * Strong technical aptitude, with the ability to understand and articulate complex software solutions; experience with highly configurable software products is a plus

 * Highly collaborative team player, able to work effectively in a cross-functional, matrixed environment

 * Strong detail orientation, organization, follow-through, and time management skills, with the ability to manage multiple priorities, flexibly shifting focus and priority according to business needs

 * Ability to build relationships, cultivate trust, and foster partnerships with all levels internally and externally

Nice-to-Have Qualifications

 * Experience with B2B SaaS

 * Experience working in or with manufacturing, life sciences, or other regulated industries

 * Experience working with global clients, including those where English is not their first language

 * A qualification or certification in project management (e.g., PMP, PRINCE2)

 * Proficiency with collaboration and instant messaging tools (e.g., Slack, Teams)

## Description

As a Senior Implementation Analyst you will help our enterprise-level customers resolve challenges while launching new Intellect technology and software. You will need to be a team player, take initiative, enjoy working with technology, and be customer oriented. You should have strong listening skills, empathy, and a desire to solve problems.

What you'll do for Intellect (Key Responsibilities)

 * Learn and coach others on the relevant Intellect product suite.

 * Conduct onboarding of new customers.

 * Strategically guide customers with the implementation and launch of Intellect's product suite.

 * Train customers and other team members on Intellect's product suite.

 * Understand customer challenges and evaluate business requirements.

 * Translate requirements into system design.

 * Manage activities to drive completion and support through project milestone objectives.

 * Recommend and execute continuous improvements.

 * Serve as the primary point of contact for key stakeholders at enterprise clients, cultivating and maintaining strong relationships throughout the implementation.

 * Manage stakeholders at all levels, including VP and C-suite, translating between customer and technical language where necessary.

 * Explore and design ways to meet customer needs in situations where established processes may not yet exist.

 * Collaborate cross-functionally with Support, Integration, Product, and Sales teams, communicating effectively with colleagues across multiple time zones.
 * Perform other duties as assigned.