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# NISSC 3 Systems Support Specialist III - Lead

- **Company:** AMERICAN SYSTEMS
- **Location:** Fairfield, PA, United States
- **Experience:** Expert
- **Salary:** $96,800.0 - $161,500.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Information Systems, Databases, Data Integrity, Network Administration, Performance Tuning, Software Engineering, Backup and Restore, Computer Network Operations, Information Technology, Data Management
- **Published:** June 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0b1aafa2e48a215

## About the Role

Do you have experience in Technical documentation?, Do you have a Bachelor's degree?, * 7-10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, missioncritical (DoD or similar) environments.

 * Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.
 * Experience in resource allocation, monitoring progress, and ensuring quality deliverables to drive task success.
 * Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.
 * Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.
 * Strong documentation skills for logs, incident reports, configuration and asset records, and technical documentation.
 * Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,

OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.

 * Minimum: Active TS/SCI clearance required to start.
 * Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred:

 - Cloud+
 - GSEC

## Description

* Deliver onsite and oncall technical and operational support for mission systems at Raven Rock, including system administration, monitoring, and health checks.
 * Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues.
 * Conduct preventive and corrective maintenance, including software patches, updates, configuration changes, and performance tuning.
 * Provide firstline user support and training for system access, basic operations, and issue resolution.
 * Collect, maintain, and update operational logs, incident and deficiency reports, and checklists in accordance with program and security standards.
 * Perform incident response, including initial triage, escalation, coordination with highertier support, and closure documentation.
 * Execute backup and restore operations to ensure data integrity, availability, and continuity of operations.
 * Support system administration and database support tasks as needed to maintain operational environments.
 * Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit requirements.
 * Act as a technical resource for performance optimization, data integrity, continuity of operations, and support of management status reporting.


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