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# SAP SD Order Management Specialist

- **Company:** Kforce Inc.
- **Location:** Hercules, CA, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** JIRA, Information Systems, System Configuration, Software Debugging, IDoc, Regression Testing, SAP (Applications), SAP Sales and Distribution, System Integration Testing, Test Scripts, Information Technology
- **Published:** November 4, 2026
- **Apply:** https://www.dice.com/job-detail/1ddaf786-bdd0-4183-b1fd-9a2430cbd554

## About the Role

* Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline
 * 10+ years of hands-on experience in SAP SD functional consulting, support, and configuration, with a strong focus on Order Management
 * In-depth understanding of end-to-end Order to Cash (OTC) processes, including sales order entry, order processing, delivery management, and billing
 * Strong hands-on configuration experience with: Sales document types and item categories; Schedule line categories and determination; Copy control and document flow; Availability to Promise (ATP) and credit checks; Output determination and order processing controls
 * Experience supporting EDI/IDoc-based order processing, including troubleshooting inbound and outbound interface failures
 * Proven experience in preparing functional specifications, configuration documents, test scripts, and end-user documentation
 * Hands-on experience with ITIL-based incident, problem, and change management processes
 * Experience working with Jira Service Management (JSM) or similar ITSM platforms
 * Working knowledge of SAP SD integration with Pricing, MM, LE, and FI-AR
 * Strong SAP troubleshooting and analytical skills, including familiarity with relevant transactions, tables, application logs, and error analysis
 * Strong communication, stakeholder management, problem-solving, and cross-functional collaboration skills

## Description

Kforce has a client that is seeking an SAP SD Order Management Specialist in Armonk, NY., * Provide L2/L3 functional support for SAP SD Order Management incidents and service requests through Jira Service Management (JSM), ensuring timely resolution within defined SLAs

 * Configure and maintain SAP SD order management functionalities, including sales document types, item categories, schedule line categories, copy controls, availability checks (ATP), credit management, and output determination
 * Work closely with business stakeholders to understand requirements, conduct fit-gap analysis, and translate business needs into functional specifications and SAP solutions
 * Perform detailed root-cause analysis of recurring production issues and implement sustainable corrective and preventive solutions
 * Support SAP SD enhancements throughout the solution lifecycle, including functional design, configuration, testing, deployment, and post-production hypercare
 * Develop and execute unit, System Integration Testing (SIT), and regression test scenarios, and provide functional support during User Acceptance Testing (UAT)
 * Serve as the SAP SD Order Management functional lead for assigned projects, contributing to solution design, build, cutover planning, and hypercare activities
 * Collaborate with cross-functional teams across SAP Pricing, Materials Management (MM), Logistics Execution (LE), Finance (FI-AR), and EDI/IDoc to resolve integration-related issues
 * Troubleshoot order processing failures using SAP transactions, tables, application logs, and relevant technical debugging information
 * Maintain functional documentation, Standard Operating Procedures (SOPs), configuration documents, and user guides
 * Ensure adherence to ITIL-based incident, problem, and change management processes, as well as applicable SOX controls and audit requirements