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# IT Vendor & Contracts Specialist

- **Company:** Vailexa Technology LLC
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** JIRA, Information Systems, Workflow Management Systems, Smartsheet, Information Technology, Gsuite
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-vendor-contracts-specialist-atlanta-ga--a4c177d8-d763-4ab2-86bb-376d3f6c8c2c

## About the Role

Contract Management, Audiovisual, Information Technology & Information Systems, Ecosystems, Scorecarding, Vendor/Supplier Evaluation, Statement of Work (SOW), Billing, Service Level Agreement (SLA), Performance Metrics, * 4-6+ years of experience in IT vendor management, vendor operations, partner management, or technology procurement/contracts.

 * Proven track record leading supplier governance programs, including organizing, structuring, and driving Quarterly Business Reviews (QBRs) and partner scorecards.
 * Solid functional understanding of enterprise IT/AV technology services, professional services agreements, and standard SOW structures.
 * Strong contract fluency-ability to interpret and enforce commercial terms, milestones, deliverables, warranty periods, and service credits.
 * Experience collaborating with enterprise procurement, legal, and engineering teams to enforce vendor accountability.
 * Proficiency with workflow and tracking tools (such as Smartsheet, Jira, Google Workspace, or enterprise procurement platforms).
 * Strong negotiation, communication, and executive-presentation skills.

Ready to take the next step?

If you're excited about this role and ready to grow with a team that values ambition, ideas, and impact - we'd love to hear from you.

## Description

* Vendor Governance & Performance: Establish and facilitate regular governance rhythms for key IT and workplace technology partners, including running Quarterly Business Reviews (QBRs), operational syncs, and vendor scorecards.
 * Contract & SOW Oversight: Serve as the internal subject matter expert on active Master Services Agreements (MSAs), Statements of Work (SOWs), and service contracts, ensuring deliverables, milestones, and billing strictly match agreed terms.
 * SLA Tracking & Issue Escalation: Monitor supplier KPIs, track service level agreements (SLAs), and manage resolutions for commercial, operational, delivery, or scope-related partner escalations.
 * Cross-Functional Alignment: Partner with Strategic Sourcing, Corporate Procurement, Legal, and internal Workplace/AV engineering teams to coordinate contract renewals, change orders, RFP technical evaluations, and scope adjustments.
 * Operational Reporting & Visibility: Utilize portfolio and workflow management tools to maintain central visibility into supplier commitments, license/maintenance contract expirations, deliverables, and spend tracking.