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# DDP [CVD] Technical Support Engineer - (E3)

- **Company:** Applied Materials
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $96,000 - $132,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, SAP (Applications), Diagnostic Tools
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/ddp-cvd-technical-support-engineer-e3-mobile-al--adbcc376-0106-4e94-a350-6a027fd9ea3b

## About the Role

Technical Support, Material Science, Electronics, Semiconductors, Artificial Intelligence (AI), Materials Engineering, Product Support, Identify Issues, Root Cause Analysis, Technical Support, 1) Education: Bachelor's degree or equivalent in technical field, * Ability to work independently and as part of a team

 * Strong Organizational and time management skills
 * Excellent interpersonal and communication skills
 * Ability to handle stressful situations and effectively manage difficult problem
 * Familiar with suite of Microsoft Apps, and internal ones such as SAP, VSPI and ARK.

3) Year of Experience: +7 years of experience with Applied Materials DDP products or similar.

Additional Information

Travel - Generally 25% of the time, but could be as high as 50%

 * Must have DDP [CVD] products experience*

## Description

* Responsible for technical escalations (remote & onsite) at customer sites for DDP [CVD] products, able to use a systematic approach to problem solving and use data driven troubleshooting and diagnostic tools.
 * Support and provide technical feedback to improve fleet performance, improvement programs and upgrades.
 * Guide and coach field engineers in troubleshooting techniques, work ethics and cultural norms.
 * Develop troubleshooting guides and support technical documentation to enhance field engineers' knowledge., * Support multiple technical escalations, resolve with focus on time to resolution and quality of work
 * Attend customer field issues meetings with FSO, collaborate with BU engineers
 * Recommend best practices to improve products, processes, or services.
 * Publishing Technical Lessons Learned, troubleshooting guides, technical (ET) papers, etc.
 * Provide on-site coaching to FSO
 * Support NPI development early in the product life cycle, and at key customer sites
 * Create, or collaborate in creation of, innovative advanced trouble shooting tools

Business Expertise:

Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Leadership:

Provides coaching to colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Problem Solving:

Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information and data.

Impact:

Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills:

Explains difficult or sensitive information; works to build consensus. Manage difficult situations in stressful environments.