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# Senior SAP EWM AMS Consultant

- **Company:** Robotics Technologies LLC
- **Location:** Mundelein, IL, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Application Lifecycle Management, Software Troubleshooting, Sap Extended Warehouse Management
- **Published:** November 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=529d0646aee4831f

## About the Role

* Strong SAP EWM AMS delivery and production support experience.
 * Mandatory: Hands-on AMS transition experience as a Receiving Lead from an incumbent vendor.
 * Expertise in Decentralized and Embedded SAP EWM.
 * Strong incident management, SLA governance, RCA, and ITIL process knowledge.
 * Functional expertise in Inbound/Outbound, HU, Wave Management, RF, Labor Management, Slotting, and Cross-Docking.
 * Experience managing onsite/offshore teams and client stakeholders., * Strong troubleshooting, analytical, and problem-solving skills.
 * Excellent communication and stakeholder management abilities.
 * Proven experience managing critical production incidents and service delivery.
 * Ability to lead transition activities and maintain stable SAP EWM operations.

## Description

We are seeking an experienced Senior SAP EWM AMS Consultant with strong Application Management Services (AMS) delivery and production support expertise. The ideal candidate must have hands-on experience leading AMS transitions as a Receiving Lead from an incumbent vendor, along with deep functional knowledge of Decentralized and Embedded SAP EWM., * Lead SAP EWM AMS delivery, application support, and production operations.

 * Manage end-to-end AMS transition activities as a Receiving Lead from an incumbent vendor.
 * Support and troubleshoot complex SAP EWM production issues while ensuring business continuity.
 * Manage incident resolution, SLA compliance, root cause analysis (RCA), and preventive actions.
 * Follow ITIL processes and establish effective support and service governance practices.
 * Provide functional expertise across inbound and outbound warehouse processes.
 * Manage Handling Units (HU), Wave Management, RF Framework, Labor Management, Slotting, and Cross-Docking.
 * Support both Decentralized and Embedded SAP EWM environments.
 * Coordinate onsite and offshore support teams to ensure timely delivery and service quality.
 * Collaborate with client stakeholders, business users, and technical teams to resolve issues and improve operations.