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# Sr. Operations Manager, Cloud & Technology Services

- **Company:** (american Heart Association)
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Amazon Web Services, Analysis of Variance (ANOVA), Microsoft Azure, Cloud Computing, Multi-protocol Systems, Internet Service Provider, Network Service, Usage Analysis, Tools for Reporting, Cloud Optimization
- **Published:** November 4, 2026
- **Apply:** https://dejobs.org/x/x/595BC54B74F2483D8D3387DD3568587B/job/

## About the Role

* Bachelor's degree or equivalent experience
 * 5 years minimum of relevant work experience
 * 3+ years of experience in FinOps, cloud financial management, telecom financial management, or network cost optimization
 * Hands-on experience with AWS and Azure billing and cost management tools
 * Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation
 * Strong understanding of consumption-based pricing models (cloud, bandwidth, circuits, voice)
 * Strong financial analysis skills, including budgeting, forecasting, and variance analysis
 * Advanced Excel or equivalent analytical skills

Preferred Qualifications

 * Familiarity with the FinOps Foundation framework
 * Experience with cloud and telecom reporting tools (AWS Cost Explorer, Azure Cost Management, BI tools, or FinOps platforms)
 * Knowledge of Well-Architected Frameworks and how cost optimization aligns with reliability and performance
 * Experience working with telecom carriers, network service providers, and contract renewals
 * Exposure to IT asset management, licensing optimization, or utility billing

## Description

Cloud, Telecom & Network Financial Management

 * Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection
 * Manage and analyze LEC spending (local exchange carriers, circuits, data lines, MPLS, DIA, voice, and related services)
 * Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services
 * Act as the central point of coordination for cloud and telecom invoices, ensuring accuracy and proper allocation

Cost Optimization & Governance

 * Identify and drive cost optimization opportunities across:
 * AWS and Azure (rightsizing, reservations, savings plans, storage optimization)
 * Network and telecom services (circuit rationalization, contract optimization, usage analysis)
 * Establish and enforce governance standards for cloud usage, network services, and telecom spend
 * Partner with engineering, cloud, and network teams to embed cost-aware design and lifecycle management

Financial Planning, Forecasting & Reporting

 * Develop and maintain budgets and forecasts for cloud, network, and telecom services
 * Produce executive-level reporting that clearly communicates trends, risks, and optimization outcomes
 * Support audits, compliance reviews, and internal financial controls related to technology spend

Vendor & Stakeholder Collaboration

 * Work directly with cloud providers (AWS, Microsoft), LECs, ISPs, and telecom vendors
 * Resolve billing disputes, credits, and contract discrepancies
 * Partner closely with Finance, Procurement, Infrastructure, Network, and Application teams, In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment., Join our Talent Community to receive updates on new opportunities and future events.