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# Momentum Systems Support Specialist (On-Site)

- **Company:** CGI Technologies and Solutions, Inc.
- **Location:** Arlington, VA, United States
- **Experience:** Experienced
- **Salary:** $51,600
- **Contract:** Permanent contract
- **Skills:** JIRA, SAP Concur
- **Published:** November 4, 2026
- **Apply:** https://dejobs.org/x/x/721FE155CD544B469E05985E6A85DEE3/job/

## About the Role

Three to five years of service desk or help desk experience preferably with ERP or government systems. Experience supporting Momentum ERP or similar applications, strong troubleshooting skills, and strong customer service experience in high volume environments. Professional written and verbal communication skills. Ability to coach junior staff, work independently, and collaborate with others. U.S. citizenship is required. Bachelor's degree in IT, Computer

Strong communication and customer service skills. Interest in technology, problem solving, and learning new systems. Ability to work on site at the client location five days per week. Ability to collaborate with others in a team environment. U.S. citizenship is required. High school diploma or equivalent required.

Desired qualifications/non essential skills required:

Familiarity with Jira Service Management or similar ticketing platforms. Interest in ERP systems or government systems support. Experience in customer service, retail, call centers, or similar environments. Strong organization, reliability, and willingness to learn. Candidates who enjoy helping users and growing their skills will thrive in this role.

## Description

Join CGI Federal's team supporting important government systems such as Momentum ERP, Concur Travel, G Invoicing, and IPP. This is a great opportunity for someone beginning their career in IT or customer service who wants to learn, grow, and contribute to a federal customer with a meaningful mission. You will work on site at the client location five days per week and collaborate closely with a dedicated team committed to supporting daily operations. If you enjoy helping people, solving problems, and building skills in a dynamic environment, this role offers a strong foundation for your career.