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# End User Computer Technician

- **Company:** United States Department of the Army
- **Location:** Beverly Hills, CA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Information Systems, Databases, Computer Literacy, Microsoft Exchange Server, Information Technology Operations, Computer Network Operations, Information Technology
- **Published:** November 4, 2026
- **Apply:** https://www.careerbuilder.com/job-details/end-user-computer-technician-beverly-hills-ca--9ac4b7e8-1e85-4d8e-839e-0ff7f2ec7f73

## About the Role

Systems Administration/Management, Network Operations Center, Microsoft Exchange Server, 1st Level Support, Information Technology & Information Systems, Technical Support, Computer Skills, Business Administration, Identify Issues, Documentation, Bachelor''s degree and one year experience in computer technical support.

Degree (one of):

BACHELORS DEGREE - Preferred

Major/Minor (one of):

BUSINESS ADMINISTRATION - PreferredINFORMATION TECHNOLOGY - Preferred

## Description

Monitors various computing systems for performance; identifies, documents and troubleshoots routine and non-routine performance events.

Repairs and upgrades IT operating equipment and software as directed; updates the associated documentation. Tests new SOPs and elevates incorrect procedures for revision or correction.

Responds to telephone calls and email requests for assistance with IT operations which may include providing after hours support.

Uses the IT problem management database to research known problems. Assists with maintaining IT computing equipment to meet established life cycle plans.

May provide training to end-users in new IT technical features and solutions to problems.

Performs other duties as assigned.

24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends

IT environment is constantly changing demanding quick solutions and evolving skills

IT position - there may be extensive TDY associated with this IT work